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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $22.00 - $24.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Job Description
Greystar is a globally recognized leader in the real estate industry, specializing in property management, investment management, development, and construction services within the institutional-quality rental housing sector. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown exponentially to manage and operate over 1,000,000 apartment units and beds worldwide, making it the largest apartment operator in the United States. With assets exceeding $79 billion under management across more than 250 markets globally, including offices in North America, Europe, South America, and the Asia-Pacific region, Greystar's expansive and fully integrated platform offers extensive opportunities and expertise... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in customer service or related field
- Ability to stand, walk, and sit for extended periods
- Capability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
- Able to work in various weather conditions
- Able to lift and maneuver up to 25 pounds independently and 50 pounds with assistance
- Willingness to work flexible hours including evenings, weekends, and holidays
- Ability to travel occasionally for business needs
Job Qualifications
- High school diploma or equivalent
- Prior experience in customer service or property management preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and maintain organized records
- Proficiency with basic office equipment and technology
- Team-oriented with the ability to work independently
- Knowledge of local area amenities and vendor services beneficial
Job Duties
- Greet prospects and residents as they enter the office or leasing area
- Ensure comforts of prospects and visitors while they wait to speak with a team member
- Answer phone calls and route them to the appropriate team member
- Assist with completed service request callbacks as necessary
- Maintain the guest suite schedule ensuring proper payment and cleanliness
- Manage and coordinate loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to leasing office opening
- Manage all package deliveries by documenting arrival information and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and other community-provided services
- Assist in scheduling, planning, and organizing resident activities and programs
- Keep detailed information on local area restaurants, shops, and delivery services
- Maintain relationships and contacts with concierge vendors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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