Second Shift Concierge - UrbA

Greystar is a globally recognized leader in the real estate industry, specializing in property management, investment management, development, and construction services within the institutional-quality rental housing sector. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown exponentially to manage and operate over 1,000,000 apartment units and beds worldwide, making it the largest apartment operator in the United States. With assets exceeding $79 billion under management across more than 250 markets globally, including offices in North America, Europe, South America, and the Asia-Pacific region, Greystar's expansive and fully integrated platform offers extensive opportunities and expertise across various real estate verticals.

This role centers on enhancing the living experience of residents and prospects through exemplary customer service and community support within Greystar-managed residential properties. The position involves organizing, coordinating, and implementing resident services and programs, serving as a vital resource and point of contact for residents seeking assistance and information on local market resources. Key responsibilities include welcoming and assisting prospective residents and visitors, managing communications such as answering and routing phone calls, handling guest suite scheduling and logistics for move-ins and move-outs, and ensuring the cleanliness and readiness of communal amenities. The role also encompasses managing package deliveries, maintaining service tracking logs, aiding in the orchestration of resident activities and events, and fostering relationships with local vendors to support community needs.

Physical demands of the job require the incumbent to engage in activities such as standing, walking, sitting for prolonged periods, bending, stooping, climbing ladders, and occasionally working outdoors in various weather conditions. The role involves lifting and maneuvering weights up to 25 pounds independently or 50 pounds with assistance. Flexibility is essential, as the position may require occasional travel to assist other properties, participate in training, or attend business meetings, along with the ability to work a flexible schedule including evenings, weekends, and holidays. Compensation for this position ranges from $22.00 to $24.00 per hour, with additional opportunities for bonuses based on individual and company performance. Greystar provides a robust benefits package that supports the well-being and growth of its employees. This opportunity is ideal for candidates eager to contribute to a dynamic and expanding global real estate platform while delivering high-quality service and support to residents within a thriving community environment.