Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
On-call
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Professional certification reimbursement
Job Description
Delaware North Gaming is a renowned hospitality and gaming company that operates some of the most exciting entertainment venues across the United States. One of its flagship establishments, Southland Casino Hotel, located in West Memphis, Arkansas, offers a vibrant casino experience with over 2200 slot machines, live blackjack, craps, roulette tables, simulcast wagering, and a sportsbook. The hotel also features 300 luxurious rooms and suites, providing guests with an exceptional stay in a prime location just a short drive from downtown Memphis, Tennessee. Delaware North, a global family-owned company with over 100 years of history, is dedicated to creating remarkable experiences for customers while fostering career growth opportunities for its employees. The company prides itself on prioritizing people, offering a collaborative work environment and various pathways for professional advancement in multiple hospitality sectors, including sports arenas, national parks, gaming, restaurants, hotels, and retail.
Delaware North Gaming is currently seeking a full-time or part-time Food and Beverage Supervisor at Southland Casino. This pivotal role demands a professional committed to delivering the highest levels of service to guests while supporting managerial teams in various operational functions. The Food and Beverage Supervisor will play an essential part in ensuring all food and beverage areas are well-stocked and prepared, and that staff members are trained and developed to maintain exceptional service standards. This role requires excellent organizational skills and a hands-on approach to managing service teams during busy shifts. The successful candidate will collaborate closely with managers to address any operational deficiencies and contribute to the overall guest experience.
Working at Delaware North offers not only competitive pay ranging between $18.00 and $22.00 per hour but also a comprehensive benefits package that supports employee well-being. Team members enjoy weekly pay, flexible work schedules, employee discounts, and numerous development opportunities, including training and reimbursement for tuition or professional certifications. Eligible employees may also benefit from health, dental, and vision insurance, a 401(k) plan with company match, paid vacation days and holidays, paid parental bonding leave, and an employee assistance program. The Food and Beverage Supervisor role demands physical stamina, with the ability to lift up to 50 pounds and stand or walk for extended periods. Shift work is varied and may include overnight, evenings, holidays, weekends, and on-call rotations, often requiring 10-hour shifts and overtime as needed.
Delaware North is deeply committed to diversity and inclusion, providing equal employment opportunities without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or other protected categories. Join a legacy of hospitality excellence and be a part of an organization that invests in its people and offers vibrant locations to work in. Whether you are looking for full-time or part-time employment, Delaware North Gaming and Southland Casino provide an environment to grow your career while delivering memorable experiences to guests. Step into a leadership role that balances guest service with team support and development in one of Arkansas' premier entertainment venues.
Delaware North Gaming is currently seeking a full-time or part-time Food and Beverage Supervisor at Southland Casino. This pivotal role demands a professional committed to delivering the highest levels of service to guests while supporting managerial teams in various operational functions. The Food and Beverage Supervisor will play an essential part in ensuring all food and beverage areas are well-stocked and prepared, and that staff members are trained and developed to maintain exceptional service standards. This role requires excellent organizational skills and a hands-on approach to managing service teams during busy shifts. The successful candidate will collaborate closely with managers to address any operational deficiencies and contribute to the overall guest experience.
Working at Delaware North offers not only competitive pay ranging between $18.00 and $22.00 per hour but also a comprehensive benefits package that supports employee well-being. Team members enjoy weekly pay, flexible work schedules, employee discounts, and numerous development opportunities, including training and reimbursement for tuition or professional certifications. Eligible employees may also benefit from health, dental, and vision insurance, a 401(k) plan with company match, paid vacation days and holidays, paid parental bonding leave, and an employee assistance program. The Food and Beverage Supervisor role demands physical stamina, with the ability to lift up to 50 pounds and stand or walk for extended periods. Shift work is varied and may include overnight, evenings, holidays, weekends, and on-call rotations, often requiring 10-hour shifts and overtime as needed.
Delaware North is deeply committed to diversity and inclusion, providing equal employment opportunities without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or other protected categories. Join a legacy of hospitality excellence and be a part of an organization that invests in its people and offers vibrant locations to work in. Whether you are looking for full-time or part-time employment, Delaware North Gaming and Southland Casino provide an environment to grow your career while delivering memorable experiences to guests. Step into a leadership role that balances guest service with team support and development in one of Arkansas' premier entertainment venues.
Job Requirements
- no college degree required
- minimum of 2 years' experience in a hospitality role
- minimum of 1 year related supervisory experience required
- exceptional organization and guest service abilities required
- ability to lift up to 50 lbs
- ability to stand and walk for extended periods of time
- availability to work overnight, evenings, holidays, weekends, and on call
Job Qualifications
- minimum of 2 years' experience in a hospitality role
- minimum of 1 year related supervisory experience required
- exceptional organization and guest service abilities required
- strong communication and leadership skills
- ability to work flexible hours including nights, weekends, and holidays
- experience with inventory management systems preferred
Job Duties
- assist managers in the training and development of the team
- ensure the work area is adequately stocked with all products and supplies needed for service
- collaborate with managers concerning operational deficiencies
- oversee daily food and beverage operations to maintain quality and efficiency
- address guest concerns promptly to ensure satisfaction
- monitor staff performance and provide constructive feedback
- ensure compliance with health and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

