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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
On-call
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Professional certification reimbursement
Job Description
Delaware North Gaming is a renowned hospitality and gaming company that operates some of the most exciting entertainment venues across the United States. One of its flagship establishments, Southland Casino Hotel, located in West Memphis, Arkansas, offers a vibrant casino experience with over 2200 slot machines, live blackjack, craps, roulette tables, simulcast wagering, and a sportsbook. The hotel also features 300 luxurious rooms and suites, providing guests with an exceptional stay in a prime location just a short drive from downtown Memphis, Tennessee. Delaware North, a global family-owned company with over 100 years of history, is dedicated to creating remarkable... Show More
Job Requirements
- no college degree required
- minimum of 2 years' experience in a hospitality role
- minimum of 1 year related supervisory experience required
- exceptional organization and guest service abilities required
- ability to lift up to 50 lbs
- ability to stand and walk for extended periods of time
- availability to work overnight, evenings, holidays, weekends, and on call
Job Qualifications
- minimum of 2 years' experience in a hospitality role
- minimum of 1 year related supervisory experience required
- exceptional organization and guest service abilities required
- strong communication and leadership skills
- ability to work flexible hours including nights, weekends, and holidays
- experience with inventory management systems preferred
Job Duties
- assist managers in the training and development of the team
- ensure the work area is adequately stocked with all products and supplies needed for service
- collaborate with managers concerning operational deficiencies
- oversee daily food and beverage operations to maintain quality and efficiency
- address guest concerns promptly to ensure satisfaction
- monitor staff performance and provide constructive feedback
- ensure compliance with health and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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