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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $18.47
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
The Lodge, located in the heart of Sonoma and mere steps from the historically rich and charming Plaza, is a distinguished resort that brings the enchanting town of Sonoma to life through authentic and nuanced experiences. This establishment honors the legacy of centuries-old local craftspeople through meticulous hand-crafted touches that pay homage to the region's rich heritage. The Lodge emphasizes deep appreciation for the process behind the finished product, whether it be wine, art, or olive oil, fostering a unique connection between guests and the culture of Sonoma. This approach is reflected in their programming, which not only entertains but... Show More
Job Requirements
- High school diploma or equivalent
- No prior experience required
- General knowledge of basic customer service skills
- Fluency in oral and written English
- Knowledge of local establishments and community
- Ability to drive automatic and manual vehicles
- Possession of a valid driver’s license
- Driving record that meets insurance carrier standards
- Ability to see objects and people up close and at a distance
- Ability to grasp handles, carry bundles and lift packages
- Ability to push, lift and carry up to 65 lbs throughout entire shift
- Willingness to work in a physically strenuous environment with prolonged standing, walking and climbing stairs
- Ability to work indoors with intermittent exposure to outdoor elements
Job Qualifications
- High school diploma or equivalent
- Must have general knowledge of basic customer service skills
- Must be fluent in oral and written English
- Must have knowledge of local establishments, businesses and the surrounding community
- Must be able to drive automatic and manual vehicles
- Must have a valid driver’s license
- Must have a driving record that meets insurance carrier requirements
Job Duties
- Meet and greet all guests in all forms of transportation arriving at the hotel
- Assist guests with retrieving their luggage from vehicles
- Point out to guest and note existing vehicle damage on key tags in the appropriate space provided
- Assist Doorman in escorting guests and luggage into the lobby for registration
- Explain valet parking procedures and fees
- Give proper directions to registration area for check-in
- Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto
- Drive vehicles in a safe and efficient manner
- Give general directions and information
- Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities
- Professionalism and courtesy are to be extended at all times to guests, associates and vendors
- Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel
- All other duties as assigned, requested or deemed necessary by management
Job Criteria
Experience
No experience required
Job Location
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