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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.47
Work Schedule
Standard Hours
Benefits
competitive salary
Paid Time Off
Employee Discounts
Professional development opportunities
team environment
Job Description
The Lodge is a distinguished resort nestled in the vibrant heart of Sonoma, California, just steps away from the historic and charming Sonoma Plaza. This establishment beautifully captures the essence of the region's rich heritage through hand-crafted details that honor centuries of local craftsmanship. Guests at The Lodge experience an authentic connection to Sonoma's unique culture, with programming that highlights the meticulous processes behind world-renowned local products such as wine, art, and olive oil. The staff at The Lodge are not only highly skilled but also deeply passionate about the region, creating a welcoming environment where visitors feel like locals... Show More
Job Requirements
- high school diploma or equivalent
- must have general knowledge of basic customer service skills and be fluent in oral and written English
- must have knowledge of local establishments, businesses and the surrounding community in general
- must be able to drive automatic and manual vehicles
- must have a valid driver’s license
- must have a driving record that meets the needs of our insurance carrier
Job Qualifications
- high school diploma or equivalent
- general knowledge of basic customer service skills
- fluency in oral and written English
- knowledge of local establishments, businesses and the surrounding community
Job Duties
- meet and greet all guests in all forms of transportation arriving at the hotel
- assist guests with retrieving their luggage from vehicles
- point out to guest and note existing vehicle damage on key tags in the appropriate space provided
- assist doorman in escorting guests and luggage into the lobby for registration
- explain valet parking procedures and fees
- give proper directions to registration area for check-in
- park vehicles secure and mark key tag with location, guest name, license plate number and type of auto
- drive vehicles in a safe and efficient manner
- give general directions and information
- respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities
- extend professionalism and courtesy at all times to guests, associates and vendors
- greet guests professionally within 5 ft of your area when in public areas of the hotel
- perform all other duties as assigned, requested or deemed necessary by management
Job Criteria
Experience
No experience required
Job Location
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