Seasonal Summer Bellstand Attendant

Pittsburgh, PA, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Compensation

Hourly

Range $9.86 - $10.88

Work Schedule

Flexible

Benefits

tip eligible

employee discount

flexible schedule

training provided

Career growth opportunities

Job Description

The Westin Pittsburgh, located in the heart of Pittsburgh, Pennsylvania, is a distinguished hotel recognized for providing exceptional hospitality and guest services. As part of the Marriott International family, The Westin brand is committed to delivering a unique guest experience that emphasizes wellness and comfort. Marriott International is renowned globally for its inclusive employment practices and fostering an environment where diverse backgrounds and experiences are celebrated, making it an employer of choice for many in the hospitality industry.

The Westin Pittsburgh operates as a full-service hotel catering to business travelers, tourists, and wellness-focused guests. The hotel is strategically lo... Show More

Job Requirements

Open availability preferred
ability to work seasonally from April to August
willingness to perform physically demanding tasks
good communication skills
ability to work as part of a team
adherence to safety standards
confidential handling of proprietary information
ability to assist guests with disabilities
punctuality and reliability

Job Qualifications

High school diploma or GED equivalent preferred
no related work experience required
no supervisory experience required
strong interpersonal and communication skills
ability to work in a fast-paced environment
ability to follow instructions and company policies
passion for wellness and guest service
professional appearance and demeanor
ability to stand and walk for long periods
ability to lift and carry luggage up to 50 pounds

Job Duties

Greet and escort guests to rooms
open doors and assist guests and visitors entering and leaving property
inform guests of property amenities, services, hours of operation, and local areas of interest
identify and explain room features to guests
transport guest luggage to and from guest rooms and designated bell area
assist with luggage storage and retrieval
assist guests and visitors in and out of vehicles including loading and unloading luggage
supply guests with directions
arrange transportation for guests and record advance requests
communicate parking procedures to guests
follow company policies and procedures
report accidents, injuries, and unsafe conditions
maintain awareness of undesirable persons on property
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
welcome and acknowledge guests
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak clearly and professionally
answer telephones using appropriate etiquette
develop and maintain positive working relationships
comply with quality assurance standards
read and visually verify information
move at required speed to respond to work situations
stand, sit, or walk for extended periods
lift, carry, push, pull objects weighing up to 50 pounds unassisted and heavier with assistance
move over uneven or slippery surfaces and up/down stairs and ramps
reach overhead and below knees
perform other requested job duties

Job Criteria

Experience

No experience required

Job Location

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