
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Standard Hours
Benefits
Hotel Room Discounts
Gift shop discounts
Food and beverage discounts
Learning and development opportunities
recognition programs
wellness programs
Motivating management
Job Description
The Ritz-Carlton, located at 1 Ritz Carlton Dr, Dana Point, California, is a prestigious luxury hotel brand known worldwide for its exceptional service and elegant accommodations. As part of Marriott International’s expansive portfolio, The Ritz-Carlton consistently sets the highest standards for guest care, comfort, and luxury hospitality service. With over 100 award-winning properties globally, the brand thrives on fostering a culture where creativity, kindness, and compassion are at the forefront of guest relations. Employees, referred to as Ladies and Gentlemen, are empowered to create memorable guest experiences that leave lasting impressions beyond their stay. This company is dedicated to diversity, inclusion, and equal opportunity, ensuring a welcoming environment for all team members regardless of their background or circumstances. The Dana Point location continues this tradition by offering guests unparalleled culinary and beverage experiences in a sophisticated setting.
This job opening is for a full-time, non-management server position within the Food and Beverage and Culinary category, with a competitive pay rate of $16.90 per hour and eligibility for tips. In this role, servers are the face of The Ritz-Carlton dining experience, responsible for greeting guests warmly and attentively, ensuring impeccable table preparation, and providing friendly and knowledgeable service throughout a guest’s meal. Server team members should be enthusiastic about hospitality, enjoy personal interaction, and excel at anticipating and meeting guest needs. Responsibilities include greeting and serving guests promptly, recommending menu items, managing transactions accurately through the MICROS point-of-sale system, and assisting with table maintenance and closing duties.
The Ritz-Carlton values individuals who bring a positive attitude, effective communication skills, and a strong spirit of teamwork. Although prior serving experience is advantageous, it is not a strict requirement, making this a great opportunity for those new to the hospitality industry as well. This position requires physical stamina, including the ability to lift up to 25 pounds, stand or walk for extended periods, and maintain a professional appearance with a clean uniform. To ensure the highest quality and safety standards, all new hires undergo mandatory safety training and certification before starting.
Joining The Ritz-Carlton team at Dana Point allows employees to merge their passion for food and beverages with a rewarding career where they can meet and serve people from around the globe. The hotel encourages professional growth and offers various learning and development opportunities. Staff members benefit from a supportive work environment characterized by motivating management and team-oriented colleagues. With perks like hotel room discounts, gift shop privileges, and wellness programs, employees are not only rewarded for their hard work but also supported in their life outside the workplace. This position is an excellent opportunity to be part of a renowned luxury brand dedicated to delivering unparalleled guest satisfaction through dedicated service excellence.
This job opening is for a full-time, non-management server position within the Food and Beverage and Culinary category, with a competitive pay rate of $16.90 per hour and eligibility for tips. In this role, servers are the face of The Ritz-Carlton dining experience, responsible for greeting guests warmly and attentively, ensuring impeccable table preparation, and providing friendly and knowledgeable service throughout a guest’s meal. Server team members should be enthusiastic about hospitality, enjoy personal interaction, and excel at anticipating and meeting guest needs. Responsibilities include greeting and serving guests promptly, recommending menu items, managing transactions accurately through the MICROS point-of-sale system, and assisting with table maintenance and closing duties.
The Ritz-Carlton values individuals who bring a positive attitude, effective communication skills, and a strong spirit of teamwork. Although prior serving experience is advantageous, it is not a strict requirement, making this a great opportunity for those new to the hospitality industry as well. This position requires physical stamina, including the ability to lift up to 25 pounds, stand or walk for extended periods, and maintain a professional appearance with a clean uniform. To ensure the highest quality and safety standards, all new hires undergo mandatory safety training and certification before starting.
Joining The Ritz-Carlton team at Dana Point allows employees to merge their passion for food and beverages with a rewarding career where they can meet and serve people from around the globe. The hotel encourages professional growth and offers various learning and development opportunities. Staff members benefit from a supportive work environment characterized by motivating management and team-oriented colleagues. With perks like hotel room discounts, gift shop privileges, and wellness programs, employees are not only rewarded for their hard work but also supported in their life outside the workplace. This position is an excellent opportunity to be part of a renowned luxury brand dedicated to delivering unparalleled guest satisfaction through dedicated service excellence.
Job Requirements
- Education level minimum high school diploma or equivalent
- At least one year of related work experience preferred
- Ability to move and lift up to 25 pounds
- Ability to stand, sit, or walk for extended periods
- Maintain a professional appearance with a clean uniform
- Complete safety training and certification before employment
Job Qualifications
- High school diploma or equivalent
- At least one year of related work experience preferred
- Good conversational skills
- Positive attitude and outgoing personality
- Ability to work well in a team
- Prior serving experience considered a strong advantage
Job Duties
- Welcome guests and attend tables promptly
- Serve food and beverages and provide recommendations as needed
- Share menu knowledge to assist guests with questions and special requests
- Accurately and timely record transactions using the MICROS system
- Approach guests to ensure satisfaction with each dish and drink
- Clean tables, complete closing tasks, and restock tableware and supplies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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