Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $22.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid sick and safe time
PTO
health benefits
Childcare subsidies
ORCA pass
Non-slip shoe stipend
401k
Job Description
Molly Moon's is a vibrant and community-focused ice cream company known for its artisanal frozen treats and commitment to quality, sustainability, and inclusivity. Established as a beloved local business, Molly Moon's prides itself on crafting delicious ice cream made from the highest quality ingredients while fostering a welcoming environment for customers and employees alike. Located in Seattle, Washington, the company operates several shops, each serving as a joyful hub where people can gather, enjoy fantastic ice cream, and feel a genuine sense of connection. Molly Moon's is dedicated to not only delivering exceptional products but also creating a workplace culture that values teamwork, respect, and continuous growth. The role available is a seasonal, customer-facing Scooper position at the Waterfront shop, offering $22.00 per hour with opportunities for pay growth and various benefits. This position is ideal for enthusiastic individuals who take pride in delivering excellent service and enjoy engaging with customers in a lively setting.
As a Scooper at Molly Moon's Waterfront shop, you will be an integral part of the team that brings warmth and energy to the customer experience. Your primary responsibility will revolve around serving high-quality ice cream treats to guests, ensuring that every cone, cup, sundae, or milkshake is crafted with care, consistency, and a touch of artistry. You will welcome customers with genuine hospitality, providing friendly recommendations, offering samples, and accommodating special requests or concerns with professionalism and kindness. The role demands a balance of speed and precision, especially during busy rush periods, as you work collaboratively with your teammates to keep service flowing smoothly.
In addition to direct customer service, you will contribute to maintaining the shop's inviting atmosphere by restocking supplies, keeping the area clean and organized, and assisting with opening and closing duties. Operating the point-of-sale system accurately and handling cash responsibly are important aspects of the position. No prior ice cream or retail experience is required since comprehensive training is provided, making it a fantastic opportunity for individuals seeking either their first job or a new challenge in a fast-paced, high-energy hospitality environment. Flexibility to work late nights, weekends, and peak summer months is essential. Beyond the job duties, Molly Moon's offers a supportive team culture, ongoing development opportunities, and the unique perk of unlimited ice cream scoops for employees. This role not only equips you with valuable skills in customer service, teamwork, and communication but also invites you to be part of a company deeply rooted in community values and employee well-being.
As a Scooper at Molly Moon's Waterfront shop, you will be an integral part of the team that brings warmth and energy to the customer experience. Your primary responsibility will revolve around serving high-quality ice cream treats to guests, ensuring that every cone, cup, sundae, or milkshake is crafted with care, consistency, and a touch of artistry. You will welcome customers with genuine hospitality, providing friendly recommendations, offering samples, and accommodating special requests or concerns with professionalism and kindness. The role demands a balance of speed and precision, especially during busy rush periods, as you work collaboratively with your teammates to keep service flowing smoothly.
In addition to direct customer service, you will contribute to maintaining the shop's inviting atmosphere by restocking supplies, keeping the area clean and organized, and assisting with opening and closing duties. Operating the point-of-sale system accurately and handling cash responsibly are important aspects of the position. No prior ice cream or retail experience is required since comprehensive training is provided, making it a fantastic opportunity for individuals seeking either their first job or a new challenge in a fast-paced, high-energy hospitality environment. Flexibility to work late nights, weekends, and peak summer months is essential. Beyond the job duties, Molly Moon's offers a supportive team culture, ongoing development opportunities, and the unique perk of unlimited ice cream scoops for employees. This role not only equips you with valuable skills in customer service, teamwork, and communication but also invites you to be part of a company deeply rooted in community values and employee well-being.
Job Requirements
- High school diploma or equivalent preferred
- Availability to work seasonal shifts including evenings weekends and holidays
- Ability to stand for extended periods
- Ability to communicate clearly and effectively
- Basic math skills for handling transactions
- Ability to perform physical tasks such as lifting up to 25 pounds
- Positive attitude and strong work ethic
Job Qualifications
- Friendly reliable person who enjoys working with people
- Comfortable in a fast-paced high-energy environment
- Detail-oriented and proactive
- Willing to learn take feedback and work as part of a team
- Availability for late nights weekends and peak summer months
- No prior ice cream or retail experience required
Job Duties
- Welcome and thank every customer even during busy moments
- Offer samples recommendations and add-ons with confidence
- Answer questions and handle concerns kindly and professionally
- Scoop photo-worthy cones cups sundaes milkshakes and flights
- Prepare waffle cones brownies batter and whipped cream
- Stay calm during rushes while maintaining quality and care
- Work closely with teammates to keep service flowing
- Operate the POS accurately and handle cash responsibly
- Restock ice cream toppings merchandise and paper goods
- Keep the shop clean organized and inviting
- Check Slack before each shift for updates and coverage needs
- Help with opening and closing tasks cleaning and resets
- Jump in where needed to support smooth operations
Job Criteria
Experience
No experience required
Job Location
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