Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Exact $16.30
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Financial flexibility
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
flexible scheduling
Paid parental leave
Job Description
Salt & Straw is a renowned ice cream company celebrated for its innovative and community-oriented approach to crafting unique and memorable ice cream experiences. From its humble beginnings to becoming a beloved local destination, Salt & Straw has built its reputation on exceptional hospitality, quality ingredients, and an ever-evolving menu that blends classic flavors with exciting new offerings. At its core, the company is dedicated to creating not just ice cream but moments of joy and connection through its products. Using ice cream as a platform, Salt & Straw pioneers experiences that inspire and unite its diverse community of guests and team members alike.
The company is currently seeking enthusiastic and dedicated Scoopers to join its seasonal team. Scoopers at Salt & Straw play a pivotal role in delivering legendary hospitality and unparalleled guest experiences. This role involves more than just serving ice cream; it requires creating moments of wonder and delight for visitors by guiding them on a taste adventure. Scoopers actively engage with guests, sharing the stories behind each flavor and the company’s unique production techniques. They not only scoop the perfect portions but also ensure that every guest interaction is filled with kindness, attentiveness, and a passion for the brand.
As a Scooper, individuals are responsible for maintaining a welcoming and engaging environment, fostering connections with guests and contributing to the shop’s warm community atmosphere. The position requires adaptability and a hands-on approach in a fast-paced setting, where attention to detail, communication, and positive energy are paramount. Scoopers manage multiple responsibilities including food preparation, inventory replenishment, order accuracy, and adherence to food safety standards. They must be comfortable sampling ice cream to effectively communicate flavor profiles and recommendations to guests.
Salt & Straw offers a dynamic workplace that supports its team members through comprehensive benefits including financial flexibility, health and wellness programs, mental health support, and opportunities for education and career growth. The company values inclusivity and diversity, striving to create a supportive environment where every team member is respected and empowered to contribute to a shared mission of creating happiness through extraordinary ice cream experiences.
Joining Salt & Straw as a Scooper means joining a culture that values creativity, generosity, curiosity, kindness, and impactful work. This role is ideal for individuals passionate about food service and hospitality who enjoy working with diverse teams and customers. It requires availability to work evenings, weekends, and holidays, with a commitment to providing stellar service in every shift. By becoming part of this team, Scoopers help to reimagine the ice cream experience, crafting joy and wonder scoop by scoop, smile by smile.
The company is currently seeking enthusiastic and dedicated Scoopers to join its seasonal team. Scoopers at Salt & Straw play a pivotal role in delivering legendary hospitality and unparalleled guest experiences. This role involves more than just serving ice cream; it requires creating moments of wonder and delight for visitors by guiding them on a taste adventure. Scoopers actively engage with guests, sharing the stories behind each flavor and the company’s unique production techniques. They not only scoop the perfect portions but also ensure that every guest interaction is filled with kindness, attentiveness, and a passion for the brand.
As a Scooper, individuals are responsible for maintaining a welcoming and engaging environment, fostering connections with guests and contributing to the shop’s warm community atmosphere. The position requires adaptability and a hands-on approach in a fast-paced setting, where attention to detail, communication, and positive energy are paramount. Scoopers manage multiple responsibilities including food preparation, inventory replenishment, order accuracy, and adherence to food safety standards. They must be comfortable sampling ice cream to effectively communicate flavor profiles and recommendations to guests.
Salt & Straw offers a dynamic workplace that supports its team members through comprehensive benefits including financial flexibility, health and wellness programs, mental health support, and opportunities for education and career growth. The company values inclusivity and diversity, striving to create a supportive environment where every team member is respected and empowered to contribute to a shared mission of creating happiness through extraordinary ice cream experiences.
Joining Salt & Straw as a Scooper means joining a culture that values creativity, generosity, curiosity, kindness, and impactful work. This role is ideal for individuals passionate about food service and hospitality who enjoy working with diverse teams and customers. It requires availability to work evenings, weekends, and holidays, with a commitment to providing stellar service in every shift. By becoming part of this team, Scoopers help to reimagine the ice cream experience, crafting joy and wonder scoop by scoop, smile by smile.
Job Requirements
- Valid food handlers' card (required within 30 days of the start of employment or based on state or local requirement)
- Experience in food service, fast-casual dining, or hospitality-focused industry preferred
- Ability to work evenings and late nights, weekends, and holidays
- Ability to work at least 3 shifts per week, including 2 closing shifts
- Fluency in English
Job Qualifications
- Valid food handlers' card (required within 30 days of the start of employment or based on state or local requirement)
- Experience in food service, fast-casual dining, or hospitality-focused industry preferred
- Ability to learn about and discuss our classic and seasonal flavors and products and give samples comfortably
- Excellent communication skills and the ability to bring legendary hospitality into all interactions with team, guest, and vendor relationships
- Passionate about delivering outstanding guest experiences
- Ability to work with people of all backgrounds and identities
- Ability to cooperate well and work as part of a team
- Ability to work effectively and positively under pressure and amidst changing priorities
- Ability to thrive in a fast-paced, dynamic environment with a hands-on approach
- Fluency in English
- Ability to work evenings and late nights, weekends, and holidays
- Ability to work at least 3 shifts per week, including 2 closing shifts
Job Duties
- Attentively interact with guests throughout their visit with patience, positivity, and effervescence including upon arrival to the shop, while they wait in line, receive their ice cream, and as they check out, ensuring a wholly engaging and memorable experience
- Maintain a strong understanding of Salt & Straw's brand, including its unique production techniques, partnerships with special ingredient suppliers, and seasonal and classic flavor profiles enabling scoopers to educate guests on what makes each flavor distinctive, share stories behind the ingredients, and provide recommendations that enhance the guest experience
- Scoop the perfect portion for guests in line with shop standards, often working in intervals of 1-2 hours throughout the shift
- Accurately process transactions using the POS system, handle cash, and ensure correct change is provided
- Prepare, label, and store waffle batter
- operate the waffle iron to make cones
- label and store cones, maintaining a clean, front-of-house waffle station
- Adhere to Salt & Straw's shop, food quality, and safety standards including dishwashing, preparing products according to recipes, cleaning floors and sidewalks, walls, bathrooms, and freezers, maintaining organization, and putting away delivered orders
- Replenish retail products, restock freezers, paper goods, waffle batter, cones, and other supplies
- Consolidate ice cream tubs and replenish stock from the walk-in freezer
- temper tubs correctly
- Accurately pack TPD (Third-Party Delivery) orders by following company standards and ensuring all items are correctly portioned, packaged, and labeled to maintain quality and guest satisfaction
- Promptly answer phones, providing excellent service and responding to inquiries about products and services
- Greet guests, facilitate the flow of the line, answer questions, explain the shop experience options, and promote online ordering and pint purchases
- Taste/sample a scoop of ice cream daily including, when possible, different flavors of ice cream, including flavors that might not be the team member's personal preference, to be able to better communicate to customers why they might enjoy each flavor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
