Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
About The Michaels Companies, Inc.:
Founded in 1973 and headquartered in Irving, Texas, The Michaels Companies, Inc. is the leading creative specialty retailer in North America. With over 1,300 stores across 49 states and Canada, Michaels serves as a premier destination for arts and crafts, custom framing, home décor, and seasonal merchandise, offering a wide variety of creative products that inspire and empower customers to explore their creativity. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace that promotes the work of local artisans and makers. Michael... Show More
Job Requirements
- At least 16 years of age or older
- ability to remain standing for long periods of time
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- availability to work nights, weekends, and early mornings
- willingness to adhere to company policies and procedures
- eligibility to legally work in the U.S.
- ability to interact respectfully and positively with customers and coworkers
Job Qualifications
- Retail and/or customer service experience preferred
- ability to communicate effectively with customers and team members
- ability to handle cash and operate register systems accurately
- knowledge of standard operating procedures and safety protocols
- ability to work effectively in a team environment
- excellent interpersonal skills
- willingness to learn and adapt to company programs and initiatives
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POG) processes
- responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization’s vision and values
- project a positive image and serve as a role model for other Team Members
- cross trained in Custom Framing selling and production
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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