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Job Overview
Employment Type
Temporary
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Raffles Boston is a distinguished hotel renowned for its dedication to cultural appreciation and the pursuit of excellence. The hotel prides itself on recognizing and celebrating the unique cultural heritage of its diverse team members, ensuring that this commitment is woven into the fabric of its operations from the moment a prospective colleague engages with the establishment. This inclusive environment fosters a workplace where cultural understanding and respect are paramount, contributing to a harmonious and motivating atmosphere for all employees. As a luxury hotel, Raffles Boston is committed not only to exceptional guest experiences but also to maintaining a workplace... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in a customer-facing role
- Ability to multitask and prioritize in a fast-paced environment
- Flexible schedule including nights weekends and holidays
- Knowledge of food safety and sanitation practices
- Physically fit to stand and walk for the duration of the shift
Job Qualifications
- High school diploma or equivalent
- 1-2 years of experience in a customer-facing role preferably in hospitality
- Previous experience in a luxury establishment preferred
- Excellent communication and interpersonal skills
- Proficiency in restaurant reservation systems
- Self-motivated with the ability to make effective decisions
- Demonstrates initiative and the ability to work with minimal supervision
- Ability to deliver exceptional service levels under pressure
- Ability to multitask and prioritize in a fast-paced environment
- Flexible schedule including nights weekends and holidays
- Knowledge of food safety and sanitation practices
- Basic math skills for managing wait times and table assignments
- Physically fit to stand and walk for the duration of the shift
- Familiarity with point-of-sale POS systems a plus
Job Duties
- Greet and welcome guests in a professional manner upon arrival
- Obtain and record essential dining information from guests including dietary requirements and special occasions
- Strategically manage dining room seating arrangements anticipating business fluctuations to maximize efficiency
- Implement organized seating protocols to maintain optimal service flow for servers
- Conduct regular thorough inspections of restaurant areas promptly reporting any equipment deficiencies or aesthetic issues
- Maintain a clean and safe working environment in compliance with health and safety regulations
- Actively participate in and promote adherence to health and safety initiatives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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