Seasonal Pool Server

Vacaville, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Exact $16.90

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Referral Program

Uniform allowance

Job Description

SVR Management II LLC operates the Silverado Resort, a prestigious hospitality establishment known for its commitment to exceptional guest experiences. Silverado Resort is a high-end resort that offers an elegant and relaxing environment for guests seeking leisure, dining, and recreational amenities. The resort prides itself on delivering outstanding service quality and maintaining a rich culture of hospitality that reflects in every interaction with guests. As a prominent player in the hospitality industry, the resort emphasizes employee development, team collaboration, and a strong service ethos that creates guests for life through its renowned 4 Keys service culture.

The Pool S... Show More

Job Requirements

must be able to work flexible and long hours
must be able to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull or move objects
must be able to stand during entire shift
must be able to stand and work for extended periods during service hours
must be able to work in hot weather

Job Qualifications

previous serving experience
compliance with California responsible beverage service certification
compliance with California food handlers certification

Job Duties

adhere to the company's service culture - 4 keys to creating guests for life
actively participate in team member referral program and be a talent ambassador for Silverado Resort
participate in all resort required meetings and trainings
maintain high standards of personal appearance and grooming including wearing the proper uniform/business attire and nametag
perform preparatory tasks and side work duties to ensure prompt and efficient guest service
serve guests according to the resort's standards in a friendly, courteous, and professional manner
have a thorough knowledge of the pool food and beverage menu
respond to guest problems, complaints, and accidents and communicate to management if necessary
set the order up according to resort standards
ensure poolside stations are clean and organized
follow all money handling procedures when serving guests
know and use suggestive selling techniques
ensure overall guest satisfaction
abide by all resort policies and safety rules
perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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