Seasonal Pool Server

SVR Management II LLC operates the Silverado Resort, a prestigious hospitality establishment known for its commitment to exceptional guest experiences. Silverado Resort is a high-end resort that offers an elegant and relaxing environment for guests seeking leisure, dining, and recreational amenities. The resort prides itself on delivering outstanding service quality and maintaining a rich culture of hospitality that reflects in every interaction with guests. As a prominent player in the hospitality industry, the resort emphasizes employee development, team collaboration, and a strong service ethos that creates guests for life through its renowned 4 Keys service culture.

The Pool Server role at Silverado Resort is an essential part of the poolside dining and guest service team. This position is designed for energetic, courteous, and attentive individuals who thrive in a fast-paced hospitality setting. The primary responsibility of the Pool Server is to provide high-quality service to pool guests by efficiently taking orders, delivering food and beverage items, and ensuring every guest interaction is welcoming and professional. This role not only requires excellent customer service skills but also a thorough knowledge of the poolside food and beverage menu to assist guests with their orders effectively.

Pool Servers at Silverado Resort adhere strictly to the company's service culture, participate actively in team initiatives such as the referral program, and maintain high personal grooming and uniform standards. The position involves various duties including preparatory and side work tasks to optimize service delivery, handling guest complaints or feedback sensitively and professionally, and following resort-standard procedures for money handling and order setup. This role demands flexibility in scheduling, the physical stamina to stand and serve in hot weather, and the ability to maintain an organized poolside station.

Employment in this position is offered on an hourly basis with a starting wage of $16.90 plus tips, positioning it as a competitive compensation package for entry to mid-level hospitality professionals. This wage reflects the resort's commitment to valuing its frontline staff who contribute significantly to the overall guest experience. Additionally, the Pool Server role provides an excellent opportunity for growth within the resort's broader food and beverage operations, promoting from within opportunities, and skill development in customer service and hospitality management.

Prospective candidates seeking to join a team that values exemplary service, teamwork, and guest satisfaction will find this position rewarding and engaging. The Pool Server role is integral to maintaining the upscale atmosphere and guest loyalty that Silverado Resort is known for, making it a vital part of the resort's ongoing success and reputation in the luxury hospitality industry.