
Job Overview
Employment Type
Temporary
Full-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Standard Hours
Benefits
tip eligibility
competitive hourly wage
inclusive workplace culture
Career development opportunities
Supportive team environment
Paid Time Off
Equal employment opportunity
Job Description
Gaylord Pacific Resort & Convention Center, located in Chula Vista, California, is part of the prestigious Gaylord Hotels portfolio under Marriott International, known globally for offering premier meeting and entertainment destinations. This seasonal, full-time non-management opportunity offers a competitive hourly wage of $16.90 plus tips and runs through September 11, 2026. As a member of the Marriott family, the resort prides itself on fostering an inclusive workplace culture that celebrates diversity and offers equal opportunities. The resort emphasizes creating memorable guest experiences beyond simply serving food and drinks; its staff take pride in delivering thoughtful, heartful service that enhances every aspect of a guest's visit.
The advertised role centers around the Guest Service Expert position within the Food and Beverage and Culinary category, a crucial role focused on ensuring guests have a unique and memorable experience during their dining occasion. Guest Service Experts are responsible for a wide range of duties including setting tables, communicating proactively with the kitchen team, engaging with guests, serving food and beverages, and maintaining cleanliness and organization of workspaces and storage. This role is physically demanding, requiring staff to be on their feet for long periods, navigate varied floor surfaces, handle lifting and moving objects under 50 pounds independently, and perform movements that require bending, stretching, and stooping.
This role demands a professional demeanor in appearance and communication and adherence to company guidelines for health and safety and operational standards. The resort’s core values highlight the importance of service excellence, initiative, teamwork, and dedication to quality which are fundamental in making every guest feel welcome and valued. Beyond day-to-day tasks, the position is an opportunity for individuals who are passionate about hospitality to join a dynamic team where their contributions directly impact a world-class guest experience.
Joining Gaylord Pacific Resort offers exposure to a global hospitality brand, with extensive career development opportunities and a supportive work environment focused on growth and learning. The role does not require prior supervisory experience or specialized certifications but does require at minimum a high school diploma or GED and less than one year of related work experience, making it accessible to individuals entering the hospitality industry or seeking seasonal employment with a major international hotel group.
The advertised role centers around the Guest Service Expert position within the Food and Beverage and Culinary category, a crucial role focused on ensuring guests have a unique and memorable experience during their dining occasion. Guest Service Experts are responsible for a wide range of duties including setting tables, communicating proactively with the kitchen team, engaging with guests, serving food and beverages, and maintaining cleanliness and organization of workspaces and storage. This role is physically demanding, requiring staff to be on their feet for long periods, navigate varied floor surfaces, handle lifting and moving objects under 50 pounds independently, and perform movements that require bending, stretching, and stooping.
This role demands a professional demeanor in appearance and communication and adherence to company guidelines for health and safety and operational standards. The resort’s core values highlight the importance of service excellence, initiative, teamwork, and dedication to quality which are fundamental in making every guest feel welcome and valued. Beyond day-to-day tasks, the position is an opportunity for individuals who are passionate about hospitality to join a dynamic team where their contributions directly impact a world-class guest experience.
Joining Gaylord Pacific Resort offers exposure to a global hospitality brand, with extensive career development opportunities and a supportive work environment focused on growth and learning. The role does not require prior supervisory experience or specialized certifications but does require at minimum a high school diploma or GED and less than one year of related work experience, making it accessible to individuals entering the hospitality industry or seeking seasonal employment with a major international hotel group.
Job Requirements
- high school diploma or equivalent
- less than one year of related work experience
- no supervisory experience required
- no certifications needed
- ability to stand and walk for long periods
- capability to lift, bend, stretch, and perform physical movements
- reliable and punctual attendance
Job Qualifications
- high school diploma or equivalent certificate such as GED
- less than one year of related work experience
- strong interpersonal and communication skills
- ability to work on feet and perform physical duties
- professionalism in appearance and interaction
- willingness to follow company policies and procedures
- ability to read and verify menu information
Job Duties
- set tables and prepare dining areas for guest service
- interact with guests in a friendly and professional manner
- communicate effectively with the kitchen and service staff
- serve food and beverage orders promptly and accurately
- maintain cleanliness and organization of work and storage areas
- handle physical tasks such as lifting and moving items under 50 pounds
- adhere to health, safety, and company operational guidelines
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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