Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.90 - $25.35
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
tip eligibility
Service charge eligibility
training provided
flexible scheduling
opportunity for career development
inclusive work environment

Job Description

VEA Newport Beach, a Marriott Resort & Spa, is a prestigious hospitality establishment located at 900 Newport Center Dr, Newport Beach, California. As part of the globally recognized Marriott International family, this resort is dedicated to providing luxurious accommodations, exceptional guest service, and memorable experiences to visitors. Marriott International is known worldwide for its commitment to quality, innovation, and a welcoming environment for both guests and employees. Operating under the Marriott brand, VEA Newport Beach combines the timeless elegance and sophisticated services expected of a top-tier resort with the cutting-edge amenities and personalized touch that modern travelers seek. The resort's setting, nestled on the beautiful coast of Southern California, offers inspiring views, exceptional dining options, and a suite of leisure facilities, making it a popular destination for both leisure and business travelers.

The Guest Service Support Expert role at VEA Newport Beach is essential in maintaining the superior guest experience that Marriott International upholds. This part-time, non-management position is designed for motivated individuals who thrive in team-oriented, customer-facing roles within the food and beverage sector. With a competitive pay range of $17.90 per hour plus tips and eligibility for service charge compensation, this position offers a rewarding opportunity for those passionate about hospitality. The role entails supporting food and beverage operations by ensuring that all service aspects run smoothly and efficiently.

In this dynamic position, the Guest Service Support Expert will be responsible for various operational tasks such as setting tables, assisting the kitchen staff, cleaning work areas, and replenishing supplies. The role goes beyond mere duties, as it involves creating an atmosphere where guests feel genuinely cared for and valued throughout their dining experience. Physical activity is an integral part of the position — standing, walking, bending, lifting, and carrying up to 50 pounds with assistance are regular occurrences. The job also demands adherence to safety protocols, maintaining high personal appearance standards, and following company policies meticulously.

Candidates should possess a friendly demeanor and excellent communication skills, capable of engaging guests and ensuring their experience is seamless from start to finish. Previous experience in food running, hospitality, or customer service is preferred, though not mandatory, as training is provided. The ability to work flexible hours, especially on weekends, is also highly valued, highlighting the pace and energy of the hospitality industry. Joining VEA Newport Beach means becoming part of a thriving environment dedicated to elevating the art of hospitality by delivering innovative, heartfelt, and attentive service.

Marriott International prides itself on promoting diversity and inclusion within its workforce, creating a workplace where associates from all backgrounds can flourish. Employees are respected and celebrated for their unique perspectives and talents. The company also provides professional growth and development opportunities, recognizing that supporting its associates is key to delivering exceptional guest services. By joining the team at VEA Newport Beach, individuals become part of a renowned global network that values purpose-driven work, camaraderie, and continual improvement, all within a luxury resort setting.

Job Requirements

  • high school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience required
  • must be able to stand, sit, or walk for extended time
  • must be able to move and lift weights as described
  • open availability preferred
  • weekend availability preferred

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • previous experience in food and beverage environment preferred
  • excellent communication skills
  • ability to work flexible, open, and weekend availability
  • customer service experience preferred
  • ability to stand and move for extended periods
  • ability to lift and move objects up to 50 pounds with assistance

Job Duties

  • setting tables
  • assisting kitchen staff
  • cleaning work areas
  • replenishing supplies
  • ensuring a safe workplace
  • upholding quality and appearance standards
  • maintaining professionalism in communication

Job Criteria

Experience

No experience required


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