Seasonal Pool Food Runner/Busser

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs

Job Description

Gaylord Hotels is a premier hospitality brand known for its dynamic and expansive resort properties that blend innovative meeting spaces, luxury accommodations, and world-class amenities to create unforgettable experiences for guests. As part of Marriott International's portfolio, Gaylord Hotels underscores a commitment to exceptional service, diversity, and career growth opportunities for its associates. The brand prides itself on fostering a vibrant team culture where creativity, dedication, and passion for hospitality are celebrated. Its properties are destinations in themselves, offering unique environments designed to bring people together, whether for business conferences or leisure escapes. Working at Gaylord means being part of a globally recognized company that values individuality, professional development, and an inclusive workplace environment. This commitment is reflected in their equal opportunity employment policies and emphasis on a respectful, supportive culture for all employees.

The Guest Service Support Expert at Gaylord Hotels plays a vital role in delivering an outstanding guest experience that goes beyond simply serving food and beverages. This role is designed to ensure that all food and beverage operations run smoothly by providing comprehensive support that enhances the overall dining encounter. Responsibilities include setting tables, replenishing supplies, assisting the kitchen when needed, and maintaining cleanliness and order in work areas. These duties are not merely tasks but contribute significantly to building a welcoming atmosphere where guests feel valued and well-cared for throughout their visit.

In addition to these responsibilities, a Guest Service Support Expert is expected to uphold the highest standards of safety, professionalism, and presentation. This includes strict adherence to company policies and procedures, maintaining a polished appearance, and effective communication with both guests and team members. The physical demands of the job require the ability to stand, sit, or walk for extended periods, navigate various floor surfaces safely, and handle objects weighing up to 50 pounds with assistance. Attention to detail and a proactive approach in a fast-paced environment are essential to excel in this position.

Gaylord Hotels offers a supportive environment where new team members receive full training and ongoing opportunities for growth without requiring prior food and beverage experience or supervisory background. This opportunity is perfect for individuals who are passionate about hospitality, eager to learn, and committed to delivering memorable service in a dynamic hotel setting. By joining Gaylord Hotels as a Guest Service Support Expert, associates become part of a larger global brand that champions collaboration, respect, and personal development, ensuring that every day at work is an opportunity to become the best version of themselves.

Job Requirements

  • high school diploma or G.E.D. equivalent
  • ability to stand, sit, or walk for extended periods
  • capability to move and lift objects weighing up to 50 pounds with assistance
  • willingness to follow company policies and procedures
  • professional personal appearance
  • excellent communication skills
  • ability to work varying shifts including weekends and holidays

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • no prior related work experience required
  • previous experience in a food and beverage environment preferred
  • no supervisory experience required
  • strong interpersonal and communication skills
  • ability to work in a fast-paced team environment

Job Duties

  • set tables and prepare dining areas for guests
  • assist kitchen staff as needed to streamline operations
  • clean work areas and replenish food and beverage supplies
  • ensure compliance with safety and quality standards
  • maintain professional appearance and communication
  • manage physical tasks such as lifting and moving items up to 50 pounds with assistance
  • perform other reasonable job duties as assigned

Job Criteria

Experience

No experience required


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