Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.30
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
competitive pay
Employee Discounts
Career development opportunities
inclusive work culture
employee recognition programs
Job Description
Kimpton Hotels & Restaurants is a boutique hospitality company renowned for its heartfelt, genuine approach to service and community. Founded in San Francisco in 1981 by Bill Kimpton, the company has built a reputation for offering unique and personal experiences in boutique hotel environments where human connections are at the forefront. Kimpton's culture embraces individuality, creativity, and self-leadership, encouraging employees to bring their authentic selves to work. This vibrant and dynamic workplace promotes a lively and rebellious spirit that translates into exceptional guest service and a supportive community for coworkers. Employees at Kimpton are valued for their talents and diverse backgrounds, contributing to an empowering and uncommon work atmosphere that resonates warmly with guests and staff alike. The company emphasizes making every day meaningful by improving the lives of guests, coworkers, owners, and local communities.
The role of Restaurant Host at Kimpton Hotels & Restaurants is integral to delivering the warm, personal, and memorable experiences the brand is known for. This position involves greeting and assisting guests both in person and over the phone, managing reservations, and ensuring seamless seating arrangements during daily or nightly service. The Restaurant Host acts as an advocate for the establishment by fostering guest connections and consistently providing gracious, professional support. Responsibilities extend to maintaining an organized host stand, handling incoming calls effectively, assisting with room service orders when applicable, and aiding servers as needed by refilling beverages and bussing tables. The role requires flexibility, as team members often embrace multiple responsibilities outside of the typical job description to support the restaurant's dynamic environment. Kimpton is committed to diversity and inclusion, promoting a culture that respects and celebrates all differences in people, including race, ethnicity, gender, abilities, and more. The compensation for this role starts at $16.30 per hour, with pay factors including education, experience, skills, and more, ensuring fair and competitive wages within the hospitality industry.
The role of Restaurant Host at Kimpton Hotels & Restaurants is integral to delivering the warm, personal, and memorable experiences the brand is known for. This position involves greeting and assisting guests both in person and over the phone, managing reservations, and ensuring seamless seating arrangements during daily or nightly service. The Restaurant Host acts as an advocate for the establishment by fostering guest connections and consistently providing gracious, professional support. Responsibilities extend to maintaining an organized host stand, handling incoming calls effectively, assisting with room service orders when applicable, and aiding servers as needed by refilling beverages and bussing tables. The role requires flexibility, as team members often embrace multiple responsibilities outside of the typical job description to support the restaurant's dynamic environment. Kimpton is committed to diversity and inclusion, promoting a culture that respects and celebrates all differences in people, including race, ethnicity, gender, abilities, and more. The compensation for this role starts at $16.30 per hour, with pay factors including education, experience, skills, and more, ensuring fair and competitive wages within the hospitality industry.
Job Requirements
- Previous customer service or hospitality experience preferred
- Able to prioritize multiple tasks in a dynamic environment
- Able to learn, retain, and present product, menu, and allergy information to guests
- Knowledge of or ability to learn the restaurant point-of-sale system and reservation system
- Excellent interpersonal communication skills
- Passion for hospitality
- Food Handler Certification if applicable
- Flexible schedule and able to work weekends, nights, and holidays
Job Qualifications
- Previous customer service or hospitality experience preferred
- Knowledge of or ability to learn restaurant point-of-sale and reservation systems
- Excellent interpersonal communication skills
- Passion for hospitality and crafting unique guest experiences
- Ability to learn and present product, menu, and allergy information accurately
- Food Handler Certification if applicable
- Flexible schedule including ability to work weekends, nights, and holidays
Job Duties
- Greet all restaurant guests and provide knowledgeable information about the area
- Provide fair and consistent seating of guests
- Accurately handle paperwork, stock, and tidy the host stand
- Receive incoming calls and accurately book reservations for guests
- Take room service orders if applicable
- Check floor and tables for accuracy and cleanliness, assist in bussing tables
- Help servers by refilling beverages when needed
- Perform other restaurant and customer service related requests for guests
- Take on additional responsibilities outside of this job description as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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