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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.30
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
competitive pay
Employee Discounts
Career development opportunities
inclusive work culture
employee recognition programs
Job Description
Kimpton Hotels & Restaurants is a boutique hospitality company renowned for its heartfelt, genuine approach to service and community. Founded in San Francisco in 1981 by Bill Kimpton, the company has built a reputation for offering unique and personal experiences in boutique hotel environments where human connections are at the forefront. Kimpton's culture embraces individuality, creativity, and self-leadership, encouraging employees to bring their authentic selves to work. This vibrant and dynamic workplace promotes a lively and rebellious spirit that translates into exceptional guest service and a supportive community for coworkers. Employees at Kimpton are valued for their talents and diverse... Show More
Job Requirements
- Previous customer service or hospitality experience preferred
- Able to prioritize multiple tasks in a dynamic environment
- Able to learn, retain, and present product, menu, and allergy information to guests
- Knowledge of or ability to learn the restaurant point-of-sale system and reservation system
- Excellent interpersonal communication skills
- Passion for hospitality
- Food Handler Certification if applicable
- Flexible schedule and able to work weekends, nights, and holidays
Job Qualifications
- Previous customer service or hospitality experience preferred
- Knowledge of or ability to learn restaurant point-of-sale and reservation systems
- Excellent interpersonal communication skills
- Passion for hospitality and crafting unique guest experiences
- Ability to learn and present product, menu, and allergy information accurately
- Food Handler Certification if applicable
- Flexible schedule including ability to work weekends, nights, and holidays
Job Duties
- Greet all restaurant guests and provide knowledgeable information about the area
- Provide fair and consistent seating of guests
- Accurately handle paperwork, stock, and tidy the host stand
- Receive incoming calls and accurately book reservations for guests
- Take room service orders if applicable
- Check floor and tables for accuracy and cleanliness, assist in bussing tables
- Help servers by refilling beverages when needed
- Perform other restaurant and customer service related requests for guests
- Take on additional responsibilities outside of this job description as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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