Seasonal Part-Time Concierge

West Hollywood, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $31.50 - $32.50

Benefits

401(k) Plan

earned paid time off

stock purchase plan

Discounts at Marriott properties

Commuter Benefits

employee assistance plan

Childcare discounts

wellness benefits

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for delivering exceptional guest experiences and maintaining high standards of service. Among its prestigious portfolio of brands, The West Hollywood EDITION stands out as a luxury boutique hotel that embodies innovative design, sophisticated ambiance, and top-tier hospitality. Located at 9040 West Sunset Blvd, West Hollywood, California, The West Hollywood EDITION offers guests an unparalleled blend of comfort and charisma, catering to discerning travelers who appreciate originality and impeccable service. The EDITION brand merges the visionary insights of boutique hotelier Ian Schrager with the expansive reach and reliability of... Show More

Job Requirements

High school diploma or G.E.D. equivalent
No related work experience required
No supervisory experience required
Ability to stand, sit, or walk for extended periods
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
Adherence to company policies and procedures
Good communication skills
Commitment to guest service excellence

Job Qualifications

High school diploma or G.E.D. equivalent
No related work experience required
No supervisory experience required
Clear and professional communication skills
Ability to manage guest requests effectively

Job Duties

Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Contact appropriate individual or department to resolve guest call, request, or problem
Review shift logs/daily memo books and document pertinent information in logbooks
Monitor club lounge for seating availability, service, safety, and well-being of guests

Job Location

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