Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $17.65 - $20.35
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
401k
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
Job Description
Macy's is more than just a store; it is a historic American retail institution with over 160 years of legacy. Throughout its history, Macy's has stood as a symbol of innovation and tradition, captivating customers through its inspiring stores and irresistible products. It is not only famous for its retail excellence but also for being an integral part of cultural celebrations such as the Macy's 4th of July Fireworks and the iconic Thanksgiving Day Parade. Working at Macy's means becoming part of a story that ties into the fabric of American life, creating memorable moments for millions of customers and... Show More
Job Requirements
- Flexible availability including days, evenings, weekends and holidays
- Regular, dependable attendance and punctuality
- Ability to lift at least 30 pounds
- Must be able to stand for at least two consecutive hours
- Ability to stoop, kneel, crouch, and climb ladders
- Close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and handheld equipment, as well as cash register operations
- Commitment to fostering an environment of acceptance and respect
- Willingness to engage with diverse customers and peers
Job Qualifications
- High school diploma or equivalent
- At least one year of supervisory experience preferred
- Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement
- Strong communication skills, both written and verbal
- Excellent interpersonal skills with the ability to work effectively with colleagues at all levels and across departments
- Detail oriented with careful attention to handling daily tasks and reports
- Ability to collaborate with cross-functional teams to drive sales and customer experience
- Resourceful self-starter who works well independently and as part of a team
- Adaptable to changing priorities in a fast-paced retail environment
Job Duties
- Provide active supervision by continually circulating the selling floor, directing colleagues and supporting daily priorities to optimize the customer experience and increase sales
- Lead activities to ensure customer readiness and exceptional presentation standards
- Role model ability to build lasting customer relationships by providing colleagues with fast-feedback and redirection to foster the same behaviors and recognize colleagues for practicing them
- Help build a proactive and solution-oriented customer centric culture in-shop to ensure consistent customer experiences
- Handle various responsibilities related to the physical operation of the facility, including activities required to open and close the building, as well as involvement in daily back-of-house functions
- Oversee daily receiving and fulfillment processes, supporting in-store customer pickup functions
- Monitor dashboards and reports to achieve daily execution metrics such as Fill Rate, Speed to Ship, Ready on Time
- Utilize proprietary handheld and point of sale systems to lead execution of department goals
- Participate in Omni Checkpoints to resolve open aged orders and update daily progress
- Support inbound and outbound dock operations, including merchandise receipt and reverse logistics
- Ensure necessary shifts are scheduled and filled using trailer projections and the daily fulfillment planner
- Coordinate with store leadership to identify and address operational challenges
- Conduct Welcome Calls to newly hired colleagues and support Store Leaders in onboarding seasonal colleagues
- Support seasonal colleagues in key onboarding activities such as store tours, colleague schedule pick-up, act as a liaison for seasonal colleagues and Incumbent Ambassadors to ensure a positive and productive onboarding experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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