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Job Overview
Employment Type
Full-time
Part-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
Short term disability insurance
long term disability insurance
Employee perks and discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance
Free parking
free shift meal
$60 shoes for crew credit per year
fun family environment
Job Description
Sonesta International Hotels stands as the eighth largest hotel company in the United States and continues to experience rapid growth. With an impressive portfolio that blends full-service and focused hotels across major cities, Sonesta has established itself as a prominent name in the hospitality industry. The company owns, manages, and franchises over 1,000 properties in eight countries, creating a widespread presence where guests can find comfort and quality service. Sonesta's philosophy centers on the human side of hospitality, delivering passionate service and fostering loyalty with purpose. Each guest experience is crafted to create meaningful connections, ensuring that every stay is... Show More
Job Requirements
- High school diploma or equivalent
- Food Handlers certificate
- TIPS certification
- prior experience in customer service or hospitality
- ability to stand and exert fast-paced mobility for entire shift
- strong communication skills
- ability to handle money accurately
- ability to work flexible hours including mornings, evenings, weekends
- must be friendly, attentive, and courteous to guests and colleagues
Job Qualifications
- Food Handlers certificate
- TIPS certification
- previous front-facing guest service experience
- excellent organizational skills and attention to detail
- ability to work quickly without compromising quality
- ability to work with minimal supervision and maintain high performance
- ability to work cohesively with co-workers as part of a team
- must read, write and speak English fluently
- experience with computerized cash registers preferred
Job Duties
- Open and close the coffee shop according to established policies and procedures
- operate espresso machine and shop equipment to prepare drinks and pastries per procedures and customer requests
- anticipate customer and store needs by evaluating the environment and customer cues
- reconcile the cash register using daily sales report
- maintain cleanliness standards in the shop
- maintain appropriate storage standards for food items
- communicate with the Restaurant manager regarding equipment maintenance and other concerns
- perform all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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