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Job Overview
Employment Type
Temporary
Hourly
Seasonal
Compensation
Hourly
Exact $19.30
Work Schedule
Standard Hours
Day Shifts
Benefits
Family dzca membership
exclusive discounts
sick time accrual
403(b) retirement account
Job Description
Denver Zoo Conservation Alliance (DZCA) is a premier nonprofit organization dedicated to animal care, wildlife conservation, and education. Located in Denver, Colorado, DZCA passionately supports its mission of inspiring communities to save wildlife for future generations. As a leading institution in the conservation community, DZCA is committed to excellence and integrity, driven by core actions such as safety, care, and connection, alongside core values that emphasize being welcoming, united, curious, courageous, and transformative. This commitment inspires all employees, volunteers, and supporters to contribute meaningfully to the organization’s goal of creating a lasting impact on wildlife preservation and environmental education.
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Job Requirements
- Ability to pass a background check and pre-employment drug and alcohol screen
- Ability to lift to 25 lbs
- Ability to walk (80 acres) and/or stand up to 7.5 hours daily in extreme cold and extreme heat
- This role has physical demands, including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing
- This role also requires uniforms and/or the use of Personal Protective Equipment (PPE)
Job Qualifications
- Prior experience in customer service and cash handling is preferred
- Excited to welcome and assist guests of all backgrounds and abilities with a friendly and positive attitude
- Comfortable interacting with guests, giving directions, answering questions, and managing crowds in busy environments
- Passionate about animals, nature, and creating fun, memorable experiences for families and guests
- Basic computer skills, including familiarity with Microsoft Office Suite, are a plus
- Adaptable and organized, able to multitask and problem-solve independently or as part of a team
- Willing to work outdoors, in crowded spaces, and assist guests with varying needs
- Bilingual in Spanish/English is a plus, with a pay differential for verified Spanish fluency
Job Duties
- Welcome and greet each guest in a friendly and professional manner while anticipating their needs
- Provide an efficient and accurate collection of various fees, including but not limited to: admissions, attractions, memberships, programs, and events
- Utilize suggestive upselling techniques to enhance the guest experience
- Provide wayfinding support at various exhibits throughout the zoo to ensure the safety of guests and animals
- Assist with various projects/activities for the Guest Services and Guest Operations department
- Collaborate with all DZCA Departments and staff to provide an exceptional guest experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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