Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Exact $16.50
Benefits
Resort privileges employees get in for free
Friends and family resort rate
50 percent off services
30 percent off retail
Birthday gift card
12 weeks of summer giveaways
Paid sick time
1.5 pay on select holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K Benefits
Job Description
Glen Ivy is a renowned resort known for its unparalleled experience, combining wellness, relaxation, and top-notch services within a picturesque setting. The resort boasts lush landscapes, beautiful pools, therapeutic treatments, and healthy dining options, making it an exceptional destination for families, friends, and those seeking a getaway focused on health and wellness. Glen Ivy takes pride in creating unforgettable experiences for every guest, ensuring that each visit is special, seamless, and memorable. As a leader in the resort and wellness industry, Glen Ivy promotes a culture of care, hospitality, and excellence, which reflects in its operations and employee engagement initiatives.Show More
Job Requirements
- High school diploma or equivalent
- Riverside County Food Handlers Card
- Responsible Beverage Server (RBS) Certificate
- Availability to work flexible hours including weekends and holidays
- Ability to stand and walk for extended periods
- Excellent interpersonal and communication skills
- Ability to follow safety and sanitation guidelines
- Must be of legal age to serve alcoholic beverages
Job Qualifications
- Riverside County Food Handlers Card
- Responsible Beverage Server (RBS) Certificate
- Experience in food and beverage service preferred
- Knowledge of food safety and sanitation protocols
- Strong customer service and communication skills
- Ability to operate POS systems accurately
- Team player with a positive attitude
- Ability to work in a fast-paced environment
- Basic math skills for handling transactions
Job Duties
- Prepares food and beverage outlets for business, display menus, condiments, paper product, stemware, snacks, promotional product, signage, adequate alcohol stock, to set all staff members up for success
- Serve every guest with a warm welcome, use their name once established, maintain a genuine demeanor, and complete every interaction with sincerity
- Aware of protocol and policy in reacting to unique situations and dealing with an over-beveraged guest
- Help guests select food and beverages by presenting menu, suggesting courses, explaining specialties, identifying appropriate wines, answering food preparation questions
- Transmits orders to kitchen by recording guests' choices, identifying guests' special dietary needs and special requests
- Keeps kitchen staff informed by noting guest counts, operational changes, and guest patterns
- Serves orders by picking up and delivering guests' orders from Kitchen if needed
- Responds to additional guest requests by inquiring of needs, sharing service details, resort information, amenity locations, classes, entertainment, events, etc
Job Location
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