
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading creative destination in North America, dedicated to fueling the joy of creativity for customers across the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores and has established a robust online presence through Michaels.com and Michaels.ca. As a part of The Michaels Companies, Inc., the brand also owns Artistree—a manufacturer of custom and specialty framing merchandise—and MakerPlace by Michaels, a marketplace for handmade goods, making it a comprehensive hub for all things creative. Known for its commitment to quality arts and crafts supplies, Michaels supports a diverse community... Show More
Job Requirements
- At least 16 years old
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Ability to regularly bend, lift, carry, reach, and stretch
- Ability to lift heavy boxes and access high shelves by ladder or similar equipment
- Ability to perform job duties in a public retail store setting
- Ability to engage with customers in a friendly, professional manner
- Must meet federal, state, and local legal requirements
- Willingness to work flexible hours including nights, weekends, and early mornings
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to interact positively with customers and team members
- Basic math skills for cash handling
- Ability to learn and support omni channel retail processes
- Strong communication skills
- Ability to follow Standard Operating Procedures and company policies
- Ability to work flexible hours including nights, weekends, and early mornings
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Complete merchandise recovery and maintenance including merchandise return/go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and company programs
- Interact with others in an accepting and respectful manner
- Remain positive and respectful even in difficult situations
- Project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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