SEASONAL ELEVATIONS FOOD RUNNER

Colorado Springs, CO, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Exact $15.45

Work Schedule

Flexible

Weekend Shifts

Benefits

Referral program

Employee stock purchase plan

Employee assistance program

401(k) matching

Life insurance

Job Description

Cheyenne Mountain Resort, Destination by Hyatt, is an esteemed 4-star full-service resort nestled on 25 scenic acres in Southern Colorado Springs, offering impressive mountain views and a variety of recreational activities such as golf, swimming, and tennis. Established in 1985, the resort is known for providing a unique guest experience defined by high standards of hospitality and exceptional service. As part of the Hyatt family, the resort fosters a supportive, rewarding work environment that emphasizes career growth, job enrichment, and a commitment to its team members' well-being. With the mission to care for people so they can be their best, Cheyenne Mountain Resort exemplifies a culture of empathy, respect, integrity, inclusion, experimentation, and wellbeing.

The Food Runner position at Cheyenne Mountain Resort is a seasonal, hourly role that pays $15.45. This role is key to maintaining the seamless connection between the culinary staff and front-of-house team, ensuring guests receive their orders quickly, accurately, and presented beautifully. Serving as an essential support to the servers, the Food Runner must communicate effectively, handle moderate physical activity, and maintain fast-paced service. The position demands a customer-oriented approach, the ability to multitask efficiently, and a calm demeanor under pressure. Candidates must be capable of lifting up to 25 pounds and adhere to health and safety regulations, including obtaining mandatory food handling certification. This role is ideal for individuals who thrive in energetic environments and take pride in contributing to high-quality guest experiences through attentive service and collaboration with restaurant staff. With comprehensive Hyatt benefits, growth opportunities, and a positive team culture, this role provides a platform for professional development in the hospitality industry.

Job Requirements

Ability to walk and stand for prolonged periods
Must be able to lift, carry, and place up to 25 pounds at a time
Food handling certification is required
Availability to work varying shifts, holidays and weekends
Proven experience as a Food Runner preferred
Excellent communication skills
Ability to work in a fast-paced environment
Strong customer service skills

Job Qualifications

Ability to walk and stand for prolonged periods
Must be able to lift, carry, and place up to 25 pounds at a time
Proven experience as a Food Runner preferred but not required
Outstanding coordination and multi-tasking abilities
Provide a customer-oriented approach and be able to remain calm under stressful situations
Understanding of health and safety rules in a restaurant – Food handling certification is a must due to local requirements
Availability to work varying shifts, holidays and weekends is required for this position

Job Duties

Ensures the efficient flow of orders from the wait staff to the kitchen
Ensures orders are being prepared with the correct priority and alerts management to quality issues or long wait times
Assists in the final plate presentation (e.g. adding condiments and/or toppings)
Checks dishes before delivery for accuracy, presentation, and temperature
Delivers orders quickly to customers to maintain fast service
Communicates important information to the kitchen and the Elevations staff (e.g. when a customer has a particular request)
Eliminates obstacles in service, food preparation lines, or dishwashing
Inspects the premises according to quality and sanitation standards and assists in cleaning
Handles complaints from customers to preserve the restaurant’s reputation of providing excellent customer service
Performs other related duties as assigned