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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.25 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Life insurance
Disability insurance
Job Description
Lowe's is a leading home improvement retailer known for providing an extensive range of products and services designed to help customers improve and maintain their homes. With hundreds of stores across the United States, Lowe's commitment to quality, convenience, and customer satisfaction has made it a trusted destination for both DIY enthusiasts and professional contractors. As a company, Lowe's values diversity, equal opportunity, and creating a supportive work environment. They are committed to administering all personnel practices without discrimination based on race, color, religion, sex, gender, age, ancestry, national origin, disability, sexual orientation, gender identity or expression, marital status, military... Show More
Job Requirements
- High school diploma or equivalent
- Less than 1 year experience using a computer including inputting, accessing, and modifying information
- Less than 1 year experience using common retail technology such as smartphones and tablets
- Less than 1 year retail experience performing tasks such as identifying and selling products based on customer needs, explaining warranties, assisting customers, building relationships, resolving issues, zone recovery, and housekeeping
- Ability to obtain sales related licensure or registration as may be required by law
Job Qualifications
- Less than 1 year experience using a computer including inputting, accessing, and modifying information
- Less than 1 year experience using common retail technology such as smartphones and tablets
- Less than 1 year retail experience performing tasks like identifying and selling products based on customer needs, explaining warranties and product features, assisting customers in locating products, building customer relationships, resolving customer issues, zone recovery, and housekeeping
- Ability to obtain sales related licensure or registration as required by law
Job Duties
- Provides SMART customer service at all times through execution of company policies and programs
- Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
- Listens and responds knowledgeably and promptly to customer and associate questions by guiding them through store areas and projects
- Demonstrates sincere appreciation to customers
- Communicates information regarding stock, special orders, feature benefits, application, and warranty programs
- Writes customer contracts and invoices for equipment rental and tool repairs
- Cross-functionally trains in other store areas to enhance customer service
- Detects signs of shoplifting, theft, and security risks and reports to management or Asset Protection
- Ensures compliance with housekeeping standards such as Zone Recovery to maintain store cleanliness and organization
- Maintains a safe and secure work environment through daily safety checks, hazard identification, and securing premises
- Adheres to safety requirements relevant to job duties including top stock safety and use of safety devices
- Operates store equipment specific to role and department including phones, paging systems, copiers, CCTV, key cutters, paint mixers, flooring cutters, and tool rentals
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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