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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.25 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
Equal opportunity employer
Job Description
Lowe's is a leading home improvement retailer, widely recognized for offering a comprehensive selection of products and services designed to help customers improve their homes and lifestyles. Established as a trusted name, Lowe's operates a vast network of stores across the United States and Canada, providing everything from tools and appliances to building materials and décor. The company prides itself on delivering exceptional customer service, innovative product solutions, and a commitment to community involvement. Lowe's values diversity, inclusion, and equal opportunity employment. They focus on creating a welcoming and supportive environment for both customers and employees, and offer a wide... Show More
Job Requirements
- Less than 1 year experience using a computer including inputting, accessing, modifying, or outputting information
- less than 1 year experience using common retail technology such as smartphones and tablets
- less than 1 year retail experience involving product identification and sales, warranty explanation, customer assistance, relationship building, issue resolution, zone recovery, and housekeeping
- ability to obtain sales related licensure or registration as may be required by law
Job Qualifications
- Less than 1 year experience using a computer including inputting, accessing, modifying, or outputting information
- less than 1 year experience using common retail technology such as smartphones and tablets
- less than 1 year retail experience involving product identification and sales, warranty explanation, customer assistance, relationship building, issue resolution, zone recovery, and housekeeping
- ability to obtain sales related licensure or registration as required by law
Job Duties
- Provides SMART customer service at all times through execution of Lowe's customer service policies, procedures and programs
- seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- listens to and responds promptly to customer and associate questions by guiding them through store areas and project needs
- demonstrates sincere appreciation to customers
- communicates stock, special order merchandise, benefits, applications, and warranty information related to Lowe's programs
- writes customer contracts and invoices for equipment rental and tool repairs in the Tool Rental Department
- cross-functionally trains in other store areas to enhance customer service
- detects signs of shoplifting, theft, and other security risks and reports to management or Asset Protection
- ensures compliance with housekeeping standards and programs to maintain store cleanliness and organization
- maintains a safe and secure work environment including conducting safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- adheres to safety protocols involving equipment and store operations
- operates store equipment relevant to specific roles and departments such as phones, paging systems, paint mixers, saws, balers, and tool rentals
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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