Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k)
Paid Time Off
employee discount
Job Description
Coach is a renowned global fashion house that was originally established in New York in 1941. With a rich heritage of craftsmanship and design, Coach has evolved into a leading luxury accessories and lifestyle brand. As part of the Tapestry portfolio, which is a global house of brands, Coach is committed to pushing boundaries and innovating while maintaining an inclusive and optimistic spirit. The brand draws inspiration from the creative vision of its Creative Director Stuart Vevers as well as the diverse, courageous, and inclusive culture of its hometown. Coach prides itself on making beautiful products designed to last, empowering... Show More
Job Requirements
- High school diploma or equivalent
- 1 to 3 years cashier experience in luxury retail environment preferred
- knowledge of cash register systems and basic computer skills
- ability to work flexible schedules including nights, weekends, holidays, and peak retail days
- strong customer service orientation
- ability to handle confidential customer information
- effective communication skills
- ability to multitask and prioritize
- physical ability to stand for extended periods
- willingness to learn technology procedures
- knowledge of fashion trends and market competition
Job Qualifications
- High school diploma or equivalent
- college degree preferred
- 1 to 3 years of cashier experience in luxury retail preferred
- strong knowledge of fashion trends and retail marketplace
- proficiency with cash register systems and basic computer skills including use of iPads, laptops, Mobile POS, and walkie talkies
- excellent interpersonal and communication skills
- ability to multitask and prioritize in a fast-paced environment
- customer-focused with strong problem-solving skills
- ability to learn new technology-based procedures
- knowledge of store policies and procedures
- ability to adapt communication to diverse customers
- ability to maintain composure under pressure
Job Duties
- Create lasting impressions by greeting customers warmly and offering your name
- engage customers in verbal and non-verbal conversation at the Cashwrap and while in line
- read customer cues and assess their needs
- demonstrate high integrity in capturing customer information and maintaining confidentiality
- perform cashier end-of-shift audits with management
- verify, approve, and complete return processes according to policy
- ensure repairs and damaged/scrap returns are processed and labeled according to policy
- assist in training and developing Cashiers
- monitor and report equipment issues
- maintain SKU integrity
- maintain Cashwrap organization and cleanliness
- suggest add-ons and sell gift cards
- handle media and cash accurately and securely
- deliver purchased products to customers appropriately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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