Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Generous discount on all Williams-Sonoma, Inc. brands
401(k) Plan
Wellness Program
Paid Vacations
Paid holidays
health benefits
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a renowned retailer specializing in high-quality home furnishings and culinary products, committed to enhancing customers' lives at home. With a focused mission on putting the customer at the center of everything they do daily, Williams-Sonoma fosters a culture grounded in core corporate values including People First, customer-centricity, quality, integrity, and social responsibility. This commitment reflects in their diverse range of products and customer service excellence, making them a leader in the lifestyle retail sector. The company’s emphasis on innovation and quality has earned it a reputable position in the market with a loyal customer base that values... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Full time associates are expected to have open availability to meet the needs of the business
- Part-time flex associates must be available to work a minimum of 15 hours per week, including weekend and weekday shifts
- Associates must be available for annual inventory and the entire holiday season
- Weekend availability cannot fall on the same day and must cover two separate days (Saturday and Sunday)
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Proven ability to exceed sales goals and thrive in an entrepreneurial environment
- Passionate about creating lasting relationships with customers
- Ability to succeed in a team environment while able to work independently
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management - comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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