Job Overview
Employment Type
Hourly
Seasonal
Compensation
Hourly
Exact $19.63
Work Schedule
Flexible
Weekend Shifts
Benefits
Hourly rate $19.63
Complimentary employee meals
401k retirement plans
Job Description
Four Seasons Hotels and Resorts is a globally renowned luxury hospitality company that operates some of the finest hotels and resorts across the world. Known for their exceptional service standards, attention to detail, and commitment to creating memorable experiences, Four Seasons has established itself as a leader in the luxury hotel industry. The organization is powered by its people — a passionate collective of individuals dedicated to continuous improvement, pushing their personal and professional boundaries, and treating each other with kindness and respect. Employees at Four Seasons embody a culture focused on providing world-class service that is heartfelt and authentic, ensuring guests, residents, and partners enjoy unparalleled experiences.
At Four Seasons, the belief is that the best way to enable extraordinary guest experiences is by fostering an exceptional employee experience and company culture. The values emphasize recognizing familiar faces, welcoming new ones, and treating everyone the way we would want to be treated ourselves. This empathetic and people-centric approach translates to an inviting, warm environment whether you are a team member, a guest, a resident, or a visitor. The company’s mission is to create lasting impressions that enrich lives by connecting people with the world around them in meaningful ways.
Specifically, the Four Seasons Resort and Residences Napa Valley offers a unique blend of luxury and rustic charm nestled in the heart of one of North America’s premier wine regions. This Forbes Travel Guide Five-Star resort provides guests with an extraordinary setting surrounded by world-class vineyards, and it is celebrated for its Michelin-starred dining at Auro and holistic spa experiences at Spa Talisa. The resort prides itself on delivering thoughtfully personalized service that enhances all aspects of a guest’s stay, making it an ideal destination for wine enthusiasts and travelers seeking luxurious comfort combined with a deep connection to the natural beauty and culture of Napa Valley.
The current opportunity is for a CAMPO and Pool Bartender, a seasonal role running from April through October. This position calls for an individual who can provide exceptional and anticipatory service to guests, demonstrating expert knowledge about wines, spirits, and mixed drinks. The CAMPO Bartender is responsible for preparing and serving a wide variety of beverages in line with Four Seasons’ high standards and ensuring every guest interaction is engaging and informative. This role goes beyond simply mixing drinks — it requires enthusiasm for sharing information about the origins, tastes, and preparation methods of beverages, thus enhancing the overall guest experience.
The ideal candidate will work closely with lounge servers and other team members, confirming orders accurately, processing payments seamlessly, and maintaining the bar environment with meticulous care. They will also assist with bar inventory, operational upkeep, and occasionally provide support in other Food & Beverage areas during high volume periods. The position demands excellent multitasking abilities and strong problem-solving skills to respond swiftly and appropriately to guest needs or concerns. With a focus on delivering luxury hospitality in a vibrant and high-energy environment, this role offers both challenges and rewarding opportunities for bartenders looking to excel in a prestigious resort setting.
Overall, this job is a fantastic chance to grow professionally within a distinguished company recognized globally for luxury and quality. As a member of the Four Seasons team, the CAMPO and Pool Bartender will contribute to unforgettable moments for guests while benefiting from a supportive, inclusive workplace culture that values diversity and promotes employees’ well-being and development.
At Four Seasons, the belief is that the best way to enable extraordinary guest experiences is by fostering an exceptional employee experience and company culture. The values emphasize recognizing familiar faces, welcoming new ones, and treating everyone the way we would want to be treated ourselves. This empathetic and people-centric approach translates to an inviting, warm environment whether you are a team member, a guest, a resident, or a visitor. The company’s mission is to create lasting impressions that enrich lives by connecting people with the world around them in meaningful ways.
Specifically, the Four Seasons Resort and Residences Napa Valley offers a unique blend of luxury and rustic charm nestled in the heart of one of North America’s premier wine regions. This Forbes Travel Guide Five-Star resort provides guests with an extraordinary setting surrounded by world-class vineyards, and it is celebrated for its Michelin-starred dining at Auro and holistic spa experiences at Spa Talisa. The resort prides itself on delivering thoughtfully personalized service that enhances all aspects of a guest’s stay, making it an ideal destination for wine enthusiasts and travelers seeking luxurious comfort combined with a deep connection to the natural beauty and culture of Napa Valley.
The current opportunity is for a CAMPO and Pool Bartender, a seasonal role running from April through October. This position calls for an individual who can provide exceptional and anticipatory service to guests, demonstrating expert knowledge about wines, spirits, and mixed drinks. The CAMPO Bartender is responsible for preparing and serving a wide variety of beverages in line with Four Seasons’ high standards and ensuring every guest interaction is engaging and informative. This role goes beyond simply mixing drinks — it requires enthusiasm for sharing information about the origins, tastes, and preparation methods of beverages, thus enhancing the overall guest experience.
The ideal candidate will work closely with lounge servers and other team members, confirming orders accurately, processing payments seamlessly, and maintaining the bar environment with meticulous care. They will also assist with bar inventory, operational upkeep, and occasionally provide support in other Food & Beverage areas during high volume periods. The position demands excellent multitasking abilities and strong problem-solving skills to respond swiftly and appropriately to guest needs or concerns. With a focus on delivering luxury hospitality in a vibrant and high-energy environment, this role offers both challenges and rewarding opportunities for bartenders looking to excel in a prestigious resort setting.
Overall, this job is a fantastic chance to grow professionally within a distinguished company recognized globally for luxury and quality. As a member of the Four Seasons team, the CAMPO and Pool Bartender will contribute to unforgettable moments for guests while benefiting from a supportive, inclusive workplace culture that values diversity and promotes employees’ well-being and development.
Job Requirements
- High school education or equivalent experiences
- Minimum one year bartending or related work
- Requires reading, writing and oral proficiency in the English language
- Strong problem solving skills
- Ability to pour, mix, and blend a wide variety of wines, spirits, and mixed drinks
- Ability to accurately process cash and credit card transactions
- Ability to multi-task in a high volume and demanding environment
Job Qualifications
- High school education or equivalent experiences
- Minimum one year bartending or related work
- Preferred experience in a luxury hotel or resort
- Strong written and oral presentation skills
- Ability to multi-task in a high volume and demanding environment
- Ability to pour, mix, and blend a wide variety of wines, spirits, and mixed drinks
- Ability to accurately process cash and credit card transactions
- Strong problem solving skills
- Requires reading, writing and oral proficiency in the English language
Job Duties
- Prepare and serve a selection of wines, spirits and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards
- Maintain a strong working knowledge of all alcoholic and non-alcoholic ingredients and drinks to answer questions and accommodate off-menu requests
- Confirm guest orders including any special needs or requests from the lounge server using the hotel's point-of-sales system
- check completed orders with the guest's original order
- Service and take orders from guests seated at a bar area offering interesting and vivid descriptions of each item's origin, taste, and preparation methods
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Breakdown, clean and set-up of bar and back-bar stations
- Properly and accurately close guest checks
- process cash and credit card payments
- properly settle voided checks or complimentary items
- Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- Work harmoniously and professionally with co-workers and supervisors
- Serve food items in the bar area
- Assist with bar inventory
- Assist with set-up and cleaning of operational areas
- Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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