Four Seasons logo

Seasonal CAMPO & Poolside Server (April- October)

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Exact $18.51
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Hourly rate
Complimentary employee meals
401k retirement plans

Job Description

Four Seasons is a globally renowned luxury hospitality company celebrated for its commitment to exceptional service, premium experiences, and a world-class employee culture. At the heart of Four Seasons' success is its dedicated team of professionals who share a passion for excellence and a genuine desire to create lasting impressions for guests. This collective of individuals continuously strives to grow and nurture an environment rooted in respect, teamwork, and unwavering dedication to quality. The company takes immense pride in providing a workplace culture that mirrors the outstanding hospitality offered to its guests, ensuring that every interaction is meaningful and every experience unforgettable.

Located in the prestigious wine country of Napa Valley, Four Seasons offers a distinct blend of luxury and natural beauty. The resort is situated amidst world-class vineyards and is renowned for its award-winning culinary offerings at the Michelin-starred restaurant Auro, rejuvenating spa treatments at Spa Talisa, and impeccable personalized service. This Forbes Travel Guide Five-Star property is not just a destination but a lifestyle experience that celebrates the finer things in life, such as scenic vistas, exceptional wines, and authentic guest connections.

The seasonal CAMPO and Pool Server position at Four Seasons Napa Valley is an exciting opportunity tailored for individuals who thrive in fast-paced, high-end hospitality settings. Available from April through October, this full-time role demands flexibility in scheduling as it includes morning, midday, and evening shifts, as well as weekends and holidays. The position requires a proactive approach to guest service by offering detailed and enthusiastic descriptions of menu items, ensuring precise order intake, and anticipating guest needs with urgency and grace.

Ideal candidates will possess at least one year of food service experience and relevant certifications such as a Food Handlers Permit and Responsible Beverage Service Permit. Experience within a luxury hotel or resort environment is preferred, though a strong commitment to learning and excellent communication skills are highly valued. The role also involves collaborating closely with other team members and supervisors to uphold the highest standards of food and beverage service and guest satisfaction.

Four Seasons ensures that all members of its team are supported with competitive compensation, a comprehensive benefits package, and a strong emphasis on work-life balance. For this role, the hourly wage is set at $18.51, with additional perks including complimentary employee meals and access to a 401k retirement plan. As a part of the Four Seasons family, employees gain invaluable exposure to world-class hospitality practices and a workplace culture that motivates and rewards exemplary performance.

The seasonal nature of the CAMPO and Pool Server position offers a dynamic work environment with the opportunity to build lasting relationships with guests and colleagues alike. The opportunity to work in Napa Valley’s unique setting enriched by its culinary and wine culture provides an inspiring backdrop for personal and professional growth within the hospitality industry.

Four Seasons is committed to equal employment opportunities and encourages diversity in its workforce. Candidates must possess valid US work authorization as the company does not offer work sponsorship or visa support for this role. The hiring process includes submission of a resume, cover letter, and completion of a brief questionnaire. Qualified candidates are invited to apply directly through the Four Seasons career website, ensuring a smooth and confidential recruitment experience.

With its prestigious reputation, commitment to employee development, and an environment that blends luxury with heartfelt guest service, Four Seasons Napa Valley stands out as one of the premier employers in the hospitality sector. This seasonal CAMPO and Pool Server role not only promises a rewarding career path but also a chance to be part of a thriving team in one of the most beautiful and celebrated destinations in North America.

Job Requirements

  • high school education or equivalent experience
  • 1 plus years food service or related work
  • required Food Handlers Permit and Responsible Beverage Service permit
  • valid driver’s license and clean driving record

Job Qualifications

  • high school education or equivalent experience
  • 1 plus years food service or related work
  • required Food Handlers Permit and Responsible Beverage Service permit
  • knowledge of Napa Valley and surrounding areas highly desirable
  • preferred experience in luxury hotel or resort
  • strong oral presentation skills
  • ability to carry and balance a tray and accurately process cash and credit card transactions
  • ability to multi-task in high volume and demanding environment
  • strong problem solving skills and ability to handle difficult situations and guests
  • valid driver’s license and clean driving record

Job Duties

  • take guest orders and describe menu items including origin taste and preparation methods
  • communicate guest orders and special requests to the kitchen using point-of-sales system
  • coordinate food and beverage timings
  • check completed orders and deliver to guest tables or lounge chairs timely
  • anticipate guest needs and respond promptly to concerns and requests
  • accurately close guest checks and process cash and credit card payments
  • break down clean and set up tables buffets and food stations
  • work harmoniously and professionally with co-workers and supervisors
  • assist with CAMPO bartending duties during relief periods and scheduled shifts
  • comply with Four Seasons work rules and standards of conduct

Job Criteria

Experience

Mid Level (3-7 years)


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