
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.90
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
St. Regis Hotels & Resorts, a distinguished brand under Marriott International, represents the epitome of luxury hospitality. With over 50 luxury hotels and resorts situated in some of the world's most coveted locations, St. Regis has been synonymous with timeless glamour and exceptional service since the early 20th century. Established originally by John Jacob Astor IV in New York, the brand has maintained an unwavering dedication to bespoke and anticipatory service. Each guest experience is tailored with the utmost attention to detail, blending classic sophistication with modern sensibility. At the heart of the guest experience is the signature St. Regis Butler Service, which exemplifies personalized hospitality and a commitment to excellence.
As part of the Marriott International family, St. Regis offers an inclusive work environment where diversity and individual talents are cherished. The brand prides itself on fostering a culture that values unique backgrounds, promotes equal opportunity, and supports professional growth and development. Employees at St. Regis not only access worldwide career opportunities but also become part of a global community driven by passion, innovation, and a shared commitment to delivering unparalleled guest experiences.
The position available is a Front Desk Cashier role within the St. Regis Hotels & Resorts team. This is a vital entry-level position responsible for ensuring smooth daily operations at the customer service frontlines. The role encompasses a blend of customer interaction, operational support, and adherence to rigorous safety and quality standards. Employees in this role will perform essential opening and closing duties such as setting up supplies, cleaning equipment and work areas, securing the premises, and maintaining stock levels.
Key responsibilities include taking customer orders accurately using the MICROS system, processing payments through the cash register, and preparing coffee and food beverages according to established standards. The role requires attentiveness to operational details such as turning appliances on and off at specified times and maintaining cleanliness throughout the shift by bussing tables, washing dishes, and sanitizing workstations. Cash handling and transaction reporting form an integral part of the position, requiring employees to count cash banks, reconcile discrepancies, generate reports, and securely store funds at the end of shifts.
Beyond operational tasks, this role emphasizes guest interaction following the company’s hospitality standards. Employees are expected to create a welcoming atmosphere by acknowledging guests promptly, anticipating their needs, assisting individuals with disabilities, and expressing genuine appreciation for their patronage. Effective communication, teamwork, professionalism in appearance and conduct, and strict adherence to safety protocols are imperative.
This position demands physical stamina, including standing, walking, lifting objects up to 25 pounds, and performing repetitive motions. Candidates should be comfortable working in confined or elevated spaces and demonstrate fine motor skills necessary for handling equipment and tools. The Front Desk Cashier role provides excellent career entry for individuals seeking to develop foundational hospitality skills in a prestigious luxury brand environment.
The employment type is typically full-time or part-time hourly, offering opportunities for advancement within the Marriott International hotel portfolio. This role is ideal for candidates with a high school diploma or GED and no prior work or supervisory experience is required, making it accessible for individuals beginning their career journey in hospitality. Marriott International is an equal opportunity employer committed to diversity, inclusion, and providing pathways for success regardless of backgrounds or personal circumstances. Employees benefit from a culture of respect, comprehensive training, and support designed to help them become the best version of themselves while contributing to the storied legacy of St. Regis Hotels & Resorts.
As part of the Marriott International family, St. Regis offers an inclusive work environment where diversity and individual talents are cherished. The brand prides itself on fostering a culture that values unique backgrounds, promotes equal opportunity, and supports professional growth and development. Employees at St. Regis not only access worldwide career opportunities but also become part of a global community driven by passion, innovation, and a shared commitment to delivering unparalleled guest experiences.
The position available is a Front Desk Cashier role within the St. Regis Hotels & Resorts team. This is a vital entry-level position responsible for ensuring smooth daily operations at the customer service frontlines. The role encompasses a blend of customer interaction, operational support, and adherence to rigorous safety and quality standards. Employees in this role will perform essential opening and closing duties such as setting up supplies, cleaning equipment and work areas, securing the premises, and maintaining stock levels.
Key responsibilities include taking customer orders accurately using the MICROS system, processing payments through the cash register, and preparing coffee and food beverages according to established standards. The role requires attentiveness to operational details such as turning appliances on and off at specified times and maintaining cleanliness throughout the shift by bussing tables, washing dishes, and sanitizing workstations. Cash handling and transaction reporting form an integral part of the position, requiring employees to count cash banks, reconcile discrepancies, generate reports, and securely store funds at the end of shifts.
Beyond operational tasks, this role emphasizes guest interaction following the company’s hospitality standards. Employees are expected to create a welcoming atmosphere by acknowledging guests promptly, anticipating their needs, assisting individuals with disabilities, and expressing genuine appreciation for their patronage. Effective communication, teamwork, professionalism in appearance and conduct, and strict adherence to safety protocols are imperative.
This position demands physical stamina, including standing, walking, lifting objects up to 25 pounds, and performing repetitive motions. Candidates should be comfortable working in confined or elevated spaces and demonstrate fine motor skills necessary for handling equipment and tools. The Front Desk Cashier role provides excellent career entry for individuals seeking to develop foundational hospitality skills in a prestigious luxury brand environment.
The employment type is typically full-time or part-time hourly, offering opportunities for advancement within the Marriott International hotel portfolio. This role is ideal for candidates with a high school diploma or GED and no prior work or supervisory experience is required, making it accessible for individuals beginning their career journey in hospitality. Marriott International is an equal opportunity employer committed to diversity, inclusion, and providing pathways for success regardless of backgrounds or personal circumstances. Employees benefit from a culture of respect, comprehensive training, and support designed to help them become the best version of themselves while contributing to the storied legacy of St. Regis Hotels & Resorts.
Job Requirements
- High school diploma or GED
- ability to work flexible hours including early mornings and late evenings
- no prior experience required
- physical ability to stand, walk, and lift objects up to 25 pounds
- good communication skills
- basic computer skills to operate MICROS system
- ability to follow instructions
- team player
- commitment to safety standards
Job Qualifications
- High school diploma or GED
- no related work experience required
- no supervisory experience required
- strong communication skills
- ability to work in a team environment
- customer service orientation
- basic knowledge of cash handling procedures
- ability to follow safety guidelines
- ability to maintain professional appearance
- attention to detail
Job Duties
- Complete opening and closing duties including setting up supplies and tools
- clean all equipment and work areas
- lock doors
- set up, stock, and maintain work areas
- input customer orders into cash register system
- collect payments
- take orders and record in MICROS system
- prepare food and coffee beverages
- ensure appliances are turned on and off at the appropriate times
- bus coffee cart areas and tables
- clean dishes, utensils, tables, and equipment throughout the day
- obtain change for expected business level
- count bank at end of shift
- complete cashier reports
- resolve discrepancies
- drop off receipts
- secure bank
- follow company safety and security policies
- report accidents and unsafe conditions
- complete safety training
- maintain professional appearance
- protect company assets
- welcome and acknowledge guests
- anticipate and address guest service needs
- assist individuals with disabilities
- speak clearly and professionally
- develop positive working relationships
- support team goals
- ensure adherence to quality standards
- visually inspect equipment for defects
- stand, sit, or walk for extended periods
- lift and move objects up to 25 pounds
- perform other duties as assigned by supervisors
Job Criteria
Experience
No experience required
Job Location
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