
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $25.35
Work Schedule
Flexible
Weekend Shifts
Job Description
JW Marriott Newport Beach is a luxurious resort located in the beautiful city of Newport Beach, California. It is part of Marriott International's prestigious portfolio of luxury hotels and resorts, renowned worldwide for its exceptional hospitality and high standards of service. Marriott International is a global leader in the hospitality industry, committed to delivering memorable experiences to guests while fostering a welcoming and inclusive work environment for its employees. The JW Marriott brand embodies a commitment to excellence, innovation, and genuine guest care, making it a premier destination for travelers seeking comfort and elegance. At JW Marriott Newport Beach, the focus is on creating a holistic and enjoyable experience not only for guests but also for team members, promoting career growth, personal development, and a culture of camaraderie among colleagues. Joining the JW Marriott team means becoming part of a global family dedicated to hospitality with a rich legacy that dates back to the founder, J. Willard Marriott.
The role in question is a part-time Guest Service Expert position within the Food and Beverage category, located specifically at the VEA Newport Beach A Marriott Resort & Spa. The position offers hourly pay at $18.00 and requires open and weekend availability, with a preference for candidates who hold prior experience as barbacks or in restaurant and customer service roles. This role involves much more than serving food; it is about creating a memorable and unique experience alongside delivering excellent food and beverage services. Guest Service Experts take initiative by carrying out a variety of tasks aimed at enriching the guest experience, such as setting tables, assisting in the kitchen, maintaining cleanliness in work areas, and restocking supplies. These duties contribute significantly to both guest satisfaction and the smooth operation of the hotel.
Success in this role requires adherence to company guidelines and procedures, maintaining quality standards, and presenting oneself professionally in terms of appearance and communication. Employees in this position are active and mobile throughout their shifts, often standing, walking, bending, reaching, and lifting objects up to 50 pounds without assistance. They must be comfortable navigating uneven or slippery surfaces and performing diverse physical tasks. The ability to read and understand the menu details is also essential for this role. Ultimately, Guest Service Experts play a crucial part in maintaining the hotel's reputation for outstanding hospitality by ensuring that all services contribute seamlessly to the overall guest experience.
Marriott International is committed to equal employment opportunities and celebrates diversity, fostering a work environment where all associates feel welcomed and valued regardless of background. The company respects the rights of individuals with disabilities, veterans, and others protected by law. Marriott Hotels continually strives to innovate while preserving the familiar comforts guests expect, providing employees with opportunities to grow their careers within a supportive and inclusive workplace. JW Marriott Newport Beach exemplifies these values, offering team members access to training, development opportunities, and a workplace focused on holistic well-being. The JW Treatment™ philosophy reinforces that when employees thrive, guests receive exceptional care, making this position ideal for those seeking meaningful work in a luxurious hospitality setting.
The role in question is a part-time Guest Service Expert position within the Food and Beverage category, located specifically at the VEA Newport Beach A Marriott Resort & Spa. The position offers hourly pay at $18.00 and requires open and weekend availability, with a preference for candidates who hold prior experience as barbacks or in restaurant and customer service roles. This role involves much more than serving food; it is about creating a memorable and unique experience alongside delivering excellent food and beverage services. Guest Service Experts take initiative by carrying out a variety of tasks aimed at enriching the guest experience, such as setting tables, assisting in the kitchen, maintaining cleanliness in work areas, and restocking supplies. These duties contribute significantly to both guest satisfaction and the smooth operation of the hotel.
Success in this role requires adherence to company guidelines and procedures, maintaining quality standards, and presenting oneself professionally in terms of appearance and communication. Employees in this position are active and mobile throughout their shifts, often standing, walking, bending, reaching, and lifting objects up to 50 pounds without assistance. They must be comfortable navigating uneven or slippery surfaces and performing diverse physical tasks. The ability to read and understand the menu details is also essential for this role. Ultimately, Guest Service Experts play a crucial part in maintaining the hotel's reputation for outstanding hospitality by ensuring that all services contribute seamlessly to the overall guest experience.
Marriott International is committed to equal employment opportunities and celebrates diversity, fostering a work environment where all associates feel welcomed and valued regardless of background. The company respects the rights of individuals with disabilities, veterans, and others protected by law. Marriott Hotels continually strives to innovate while preserving the familiar comforts guests expect, providing employees with opportunities to grow their careers within a supportive and inclusive workplace. JW Marriott Newport Beach exemplifies these values, offering team members access to training, development opportunities, and a workplace focused on holistic well-being. The JW Treatment™ philosophy reinforces that when employees thrive, guests receive exceptional care, making this position ideal for those seeking meaningful work in a luxurious hospitality setting.
Job Requirements
- High school diploma or equivalent
- prior experience in restaurant or barback roles preferred
- customer service experience preferred
- open availability including weekends
- ability to lift up to 50 pounds
- ability to stand and walk for long periods
- ability to follow company procedures and safety standards
Job Qualifications
- High school diploma or equivalent
- previous experience in food and beverage or customer service preferred
- ability to read and understand menu details
- strong communication skills
- ability to perform physical activities required by the job
- customer-focused attitude
- willingness to work weekends and flexible hours
Job Duties
- Set tables and prepare dining areas
- assist in the kitchen with food preparation and support
- clean and maintain workstations and common areas
- restock supplies and inventory as needed
- read and verify menu information
- perform physical tasks including lifting up to 50 pounds, bending, reaching, and standing for extended periods
- follow company guidelines to maintain quality and safety standards
Job Criteria
Experience
No experience required
Job Location
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