Seasonal Backserver

Soho House is a globally recognized private members' club renowned for its dedication to creating luxurious and comfortable spaces where creativity and community thrive. Established with the vision to offer a home away from home for artists, creatives, and professionals, Soho House has expanded internationally and maintains a diverse portfolio of clubs, hotels, and restaurants across major cities. Each Soho House venue is designed with a unique and stylish ambiance that reflects the local culture, combined with an unwavering commitment to exemplary service levels and unforgettable experiences for its members and guests.

At Soho House, the emphasis is on fostering a warm, inclusive, and inspiring environment where members can relax, connect, and collaborate. This ethos extends into every facet of the club's operation, from the quality of food and beverage offerings to the attentiveness of the staff. Recognizing that exceptional service is the backbone of the Soho House experience, the company invests in training and career development opportunities for its team members to ensure consistent delivery of its high standards globally.

The role of Backserver at Soho House is pivotal in upholding these service standards and contributing to the smooth functioning of the club's food and beverage operations. As a Backserver, you will be the embodiment of the highest standard of service and act as a respected example and resource for your peers. This position demands exceptional organizational skills, meticulous attention to detail, and the ability to multi-task effectively while maintaining composure, focus, and productivity in a bustling environment.

Your primary responsibility will include coordinating the daily setup and resetting of tables based on the seating plan to guarantee a flawless presentation that meets Soho House's stringent service criteria. You will also play a crucial role in delivering food promptly and efficiently to guests, ensuring that every plate leaving the kitchen aligns with the club’s service standards and member expectations.

Moreover, a successful Backserver must be proactive in supporting servers, the Executive Chef, and the General Manager by anticipating and responding to the needs of guests and the team alike. The role requires agility to thrive in a high-volume, elevated service environment, thinking quickly on your feet, and managing multiple tasks without sacrificing service quality.

The Backserver also has a vital role in maintaining cleanliness and organization in the server alley and bar areas, embodying the teamwork ethos central to Soho House’s culture. Knowledge of the menu is essential, enabling the Backserver to make informed suggestions to guests when asked. Adherence to health and safety policies, including allergy procedures and compliance with all relevant laws, is non-negotiable, ensuring a safe and welcoming environment for all members and guests.

Soho House offers competitive compensation packages that include global benefits and perks. Full-time employees benefit from health care coverage, including medical, dental, and vision insurance, along with a 401K retirement plan featuring a 2% matching fund. The role also provides paid time off, encompassing sick days and vacation, and emphasizes career development opportunities, both domestically and internationally. Employees are offered continual learning through extensive training programs and are encouraged to participate in community engagement initiatives under the Soho Impact program.

In addition, Soho House nurtures a vibrant employee culture with regular social and wellness events, team meals, and unique experiences designed to enrich staff well-being and job satisfaction. The Backserver position presents an exciting opportunity for individuals passionate about hospitality and service excellence, seeking to develop their career in a renowned and culturally rich environment. If you are organized, proactive, and dedicated to delivering an outstanding guest experience while working in a collaborative and fast-paced setting, Soho House invites you to join their esteemed team and contribute to creating memorable moments for their distinguished membership base.