Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Partner ownership benefits
Job Description
H-E-B is a leading supermarket chain known for its commitment to quality, community, and customer service. Established over 100 years ago, H-E-B has grown from a small neighborhood store into one of the most trusted retailers in the United States, primarily serving the Texas and northeast Mexico markets. As a company deeply rooted in community values, H-E-B fosters a culture where people come first — including its employees, known as Partners, who are vital to the organization’s success. The company prides itself on innovation, dedication to customer satisfaction, and being a people-centric employer that values diversity and inclusion.
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Job Requirements
- Minimum age 18
- High school diploma or equivalent
- 1+ years of experience
- Completion of food safety and sanitation training
- Training on equipment operation, cleaning, maintenance
- Knowledge of computer systems and equipment
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Ability to plan and organize work
- Ability to function in a fast-paced retail environment
- Ability to lift up to 50 to 55 lbs depending on department
- Ability to work with customers attentively
- Ability to perform physical tasks such as standing, walking, bending, reaching, and lifting as required
Job Qualifications
- High school diploma or equivalent
- 1+ years of experience in food service or retail
- Completion of food safety and sanitation training
- Training on equipment operation, cleaning, maintenance
- Strong customer service skills
- Good communication and interpersonal skills
- Knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- Ability to plan and organize work
- Reading and writing skills
Job Duties
- Proactively provides superior customer service
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products
- Assists them with selections
- Works independently with minimal supervision
- Applies expertise, experience to prepare, package, and merchandise fresh product effectively
- Slices, packages, labels, rotates, and culls products for poor quality
- Assists in technical areas as needed such as more difficult set-up and clean-up, operation of Tortilleria
- Uses advanced selling techniques and advanced product knowledge and experience to meet customer needs and build department sales
- Cleans and sanitizes display cases
- Operates and maintains all, more complex equipment properly
- Complies with H-E-B food safety and sanitation standards
- Complies with department, Store operating procedures
- Records production and shrink to aid in production planning in bakery
- Assists in technical areas as needed such as baking, frying, and decorating
- Culls bakery products for poor quality, expiration dates
- Ensures service counter Customers are greeted and taken care of in a timely manner in deli
- Manages Make Ready application (TMR) for e-Commerce orders throughout the day
- Uses Fresh Production Planner
- Ensures all inventory processes are complete and product is prepared in the quantities called for on the planner
- Performs inventory management processes (MSI, PAW) as required
- Assists in training other Partners
- Ensures catering orders are prepared and ready in time for Customer pickup if applicable
- Communicates product inventory concerns to the Lead or Manager
- Provides product demos and product education to Customers
- Ensures all sanitation and maintenance tasks for Deli slicers are followed
- Serves, packages products at customer's request in prepared foods
- Educates customers on preparation, reheating instructions of prepared foods
- Prepackages condiments (sauces, dressings) for prepared food items
- Cuts, slices, dices, chops, food in preparation for chef
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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