San Antonio 13 Grocery - Customer Service Spec - Part-Time

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Benefits

competitive salary
Partner ownership opportunities
Employee Discounts
Health Insurance
Paid Time Off
Retirement plan options
Training and development programs

Job Description

H-E-B is a prominent American supermarket chain renowned for its commitment to quality, customer service, and community engagement. Established in 1905, it has grown into one of the largest and most respected grocery retailers in Texas and Mexico. H-E-B prides itself on being a partner-owned company where people are at the core of its operations, fostering a workplace culture that values dedication, teamwork, and a passion for serving customers. The company embraces diversity and offers numerous opportunities for career growth across various departments and business areas. Its dedication to innovation and customer satisfaction has positioned it as a leader in... Show More

Job Requirements

  • minimum age 18
  • high school diploma or equivalent
  • 1+ years of experience
  • completion of company orientation and safety training
  • strong customer service skills
  • reading and writing skills
  • planning and organizing skills
  • communication and interpersonal skills
  • ability to function in a fast-paced retail environment
  • ability to lift department-specific weight requirements
  • ability to perform various physical activities including standing, walking, reaching at various levels, bending, stooping, and handling equipment according to department needs

Job Qualifications

  • high school diploma or equivalent
  • communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of beauty and cosmetic aids (for Beauty department)
  • knowledge in the audio/video field and specialty products like movies, music, electronics, and video games (for Entertainment department)
  • knowledge of basic chemical recommendations and nursery business (for Texas Backyard department)
  • experience in retail or customer service preferred

Job Duties

  • stocks and rotates items as needed
  • assists with inventory control
  • loads, unloads, and moves product
  • organizes, cleans, and prepares back area for the night crew and incoming trucks
  • organizes merchandise on pallets to make the department presentable to the public
  • ensures integrity of shelf tags and signage in department
  • may create or prepare signage as needed
  • maintains standards in shrink, safety, inventory control, and sanitation
  • checks shipments for out-of-date and damaged product to ensure freshness and quality of products
  • builds, stocks, maintains, and takes down store displays
  • performs customer service assistant duties as needed
  • provides superior customer service
  • answers customer questions regarding products and assists them with selections
  • helps customers locate store merchandise
  • merchandises product effectively
  • uses suggestive selling techniques to meet customer needs and build department sales
  • cleans and sanitizes sales floor, display cases, prep areas, and equipment
  • properly handles and maintains the operation of all equipment
  • complies with departmental SOPs and store operating procedures

Job Location

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