Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Weekend Shifts
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Benefits

401k
Paid training
employee discount
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Tailwind Concessions, operating at the CVG Airport, is a dedicated food and beverage service provider known for its commitment to delivering high-quality, delicious, and healthy options to travelers in a welcoming and vibrant atmosphere. Tailwind emphasizes a strong company culture built around integrity, honesty, and a commitment to people, planet, and prosperity, ensuring a work environment that values diversity and inclusivity. The company is proud to be an equal opportunity employer focused on creating a diverse and inclusive workplace where all employees feel respected and empowered. Tailwind encourages veterans and military family members to apply, reflecting its ongoing dedication to serving and supporting the broader community.

The role available is an exciting opportunity to join the Tailwind team as a Bowl Shop Team Member, specializing in preparing and serving SAMBAZON bowls to a diverse and dynamic customer base. Situated in an airport setting, this position offers applicants the chance to engage with travelers from all walks of life, providing a fun and inviting atmosphere while delivering exceptional customer service. The primary responsibility is to maintain the highest standards of recipe knowledge and presentation, ensuring each guest receives a consistently great-tasting product. The position offers an hourly wage of $16.00 plus tips, providing a competitive compensation package for team members.

This customer-facing role demands a positive attitude, adaptability, and an eagerness to engage guests by sharing knowledge about acai and superfood ingredients, fostering a helpful and inclusive environment. Team members will play an integral role in maintaining a clean, safe, and efficient shop while adhering strictly to health, safety, and sanitation standards. The role further involves assisting with the training of new hires, contributing positively to team morale, and communicating effectively with management to sustain a welcoming workplace.

This job is ideal for individuals passionate about health-focused foods, customer service, and working in a fast-paced environment where they can apply their communication and teamwork skills. In addition to the tangible benefits, this role offers personal growth through increased responsibility and continuous skill development, including food handling, blender operation, and customer engagement. Tailwind values the contributions of its employees and supports their success with paid training, employee discounts, and benefits such as health, dental, and vision insurance for full-time staff. Overall, this role represents an excellent opportunity for those seeking a meaningful and enjoyable employment experience in an airport food service setting.

Job Requirements

  • Must be able to pass a TSA background check to receive an airport badge
  • Must have reliable transportation
  • Must have weekend availability
  • Must be 18+ years of age due to alcohol serving duties

Job Qualifications

  • Basic math skills
  • Customer service experience
  • Barista experience
  • Food service experience
  • Clear communication skills
  • Adaptability

Job Duties

  • Acts with integrity, honesty, and knowledge that promote company values, mission, and culture
  • Delivers exceptional customer service by engaging with customers and responding to their needs
  • Maintains a calm demeanor during high volume periods and unusual events
  • Anticipates customer and business needs and communicates to management
  • Assists with new hire training through positive reinforcement and encouragement
  • Contributes to a positive team environment by monitoring employee morale and performance
  • Prepares food including washing, slicing, sealing, and labeling
  • Provides consistent quality food and beverage products adhering to recipe and presentation standards
  • Follows health, safety, and sanitation guidelines
  • Handles blender duties including maintenance and cleanliness
  • Coordinates food preparation for ongoing order production
  • Performs all other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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