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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.75 - $16.35
Work Schedule
Flexible
Benefits
Dental Insurance
Health Insurance
401(k)
Store discount
Employee assistance program
Disability insurance
Paid Time Off
Vision Insurance
Life insurance
Job Description
Nordstrom Rack, located at 2692 Madison Rd, Cincinnati, Ohio 45208, is part of the renowned Nordstrom family known for its commitment to providing exceptional customer service and quality merchandise. Nordstrom Rack operates as a leading off-price retail division, offering customers incredible deals on a wide range of fashion, shoes, and accessories. With a focus on creating a fast-paced and high-energy shopping environment, Nordstrom Rack continuously strives to make shopping a quick, enjoyable, and rewarding experience for every customer who walks through its doors.
As a member of the Nordstrom Rack team, you will be joining a dynamic retail compan... Show More
As a member of the Nordstrom Rack team, you will be joining a dynamic retail compan... Show More
Job Requirements
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment role
- Ability to work a flexible schedule based on business needs
- Strong interpersonal skills for clear effective communication
- Accountability and initiative with a high level of ownership
- Demonstrated organizational skills with attention to detail and multitasking ability
- Must be able to work in a fast-paced environment
Job Qualifications
- Clear effective communication with strong interpersonal skills
- Accountability initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Ability to work a flexible schedule based on business needs
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer’s orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store e.g. set up special events organize backroom markdowns and relocate store fixtures
Job Criteria
Experience
No experience required
Job Location
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