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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Career growth opportunities
401(k) with employer matching
Mental Health Resources
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Get paid on-demand
base pay or uncapped commission
Job Description
Mattress Firm is a leading mattress retailer dedicated to providing customers with quality sleep solutions and exceptional in-store experiences. With a commitment to helping people sleep well so they live well, Mattress Firm has established itself as a trusted name in the bedding industry. The company places a strong emphasis on customer satisfaction, expert knowledge, and creating a welcoming environment where customers can find the perfect mattress to suit their needs. Mattress Firm's comprehensive approach includes utilizing digital tools and fostering an omnichannel shopping experience to meet modern consumer preferences. They offer a range of benefits and opportunities, including competitive... Show More
Job Requirements
- Legal authorization to work in the United States without the need for sponsorship
- Proof of eligibility to work in the United States
- Ability to lift, push, or pull items over 50 pounds
- Availability to work flexible retail hours including weekends and holidays
- Commitment to delivering exceptional customer service
- Strong interpersonal and communication skills
- Willingness to learn and grow within the company
Job Qualifications
- High school diploma or equivalent
- Experience in retail sales or customer service preferred
- Strong communication and interpersonal skills
- Ability to provide product knowledge and technical details
- Proven ability to meet or exceed sales targets
- Familiarity with social media platforms for brand promotion
- Basic physical capability to handle lifting and moving products
Job Duties
- Create an environment where the customer is always at the center by cultivating strong relationships
- Provide technical and product knowledge information to customers and serve as subject matter expert
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
- Maintain customer relationships during and after purchase including resolving customer issues and sending delivery reminders
- Maintain awareness of the competition, advertisements and services offered by competitors
- Leverage social media to positively impact brand awareness and increase sales
- Lift, push, or pull 50 plus pounds
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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