Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $85,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Grand Pacific Hotel Services LP is a prominent hospitality company dedicated to delivering outstanding guest experiences in a premier resort setting. Located in Carlsbad, California, the company operates with a commitment to excellence, providing high-quality services and amenities that distinguish its properties within the competitive hotel industry. As an operator of luxury resorts, Grand Pacific Hotel Services emphasizes innovation, guest satisfaction, and operational efficiency to maintain its reputable status. The company supports a diverse workforce and fosters a dynamic workplace culture that encourages professional growth and teamwork. This environment enables employees to contribute effectively to the company’s mission of surpassing... Show More
Job Requirements
- High school diploma or equivalent
- prior hospitality or sales experience preferred
- valid driver’s license
- ability to maintain neat and well-groomed appearance
- regular attendance and punctuality
- ability to work varied schedules as required by business needs
- compliance with resort rules and regulations
- ability to speak, read, write and understand workplace language
- good communication skills
- leadership capability
- detail oriented
- basic computing and math skills
- ability to lift up to 30 lbs occasionally
- ability to sit, walk, stand for extended periods
Job Qualifications
- High school diploma or equivalent
- Bachelor's degree or equivalent preferred
- sales or front desk experience in Marriott brand hotels preferred
- prior hospitality experience
- ability to maintain valid driver’s license
- excellent communication skills, both verbal and written
- strong leadership and customer relations skills
- detail oriented with organizational expertise
- basic computational and computer skills
- knowledge of hotel services and facilities
- ability to analyze and forecast data
- familiarity with employment laws and labor regulations
Job Duties
- Generate guest room and food and beverage revenue
- manage accounts to create high guest satisfaction
- solicit past and new business to meet revenue goals
- understand hotel operations including F&B, guest services, reservations, banquets, and group blocks
- participate in active sales solicitation and networking
- assist Director of Sales & Marketing and Sales & Catering Manager in promoting hotel brand
- provide client support including processing leads and managing collateral
- prepare proposals, contracts, and assist in site inspections
- act as the "face of the sales department" handling sales calls and leads
- coordinate and manage group housing, rooming lists, billing, and banquet event orders
- manage in-house events calendar and block space
- follow event management procedures for execution
- produce and distribute banquet/catering event orders and timelines
- coordinate site inspection alerts and customer needs
- organize tradeshow and outside sales call details
- email welcome letters to new bookings
- improve sales processes and systems
- provide hotel support through client follow-up
- assist in logistical support for small meetings
- generate reports as needed
- partner with operations to exceed customer expectations
- maintain property standards and team culture
- ensure positive guest and staff interactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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