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Yelp, Inc. logo

Sales Manager - SMB Outbound Sales (Remote - Western Region)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $63,000.00 - $78,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental leave
Wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan

Job Description

Yelp is a renowned technology company that connects millions of people with great local businesses through its comprehensive, user-friendly platform. As a leader in the digital advertising and local marketing space, Yelp serves over 138 million unique monthly visitors, helping small businesses across the United States reach new customers and grow their brand presence. Yelp’s platform combines crowd-sourced reviews, business information, and advertising solutions, creating an unmatched ecosystem that supports local commerce. Yelp thrives on innovation, customer-centricity, and fostering strong business-to-consumer relationships. The company is dedicated to building diverse teams that reflect various backgrounds and perspectives, reinforcing a culture anchored... Show More

Job Requirements

  • Residency in the Western Region of the United States including Pacific, Mountain, and Arizona Time Zones
  • Exclusion of candidates from the Bay Area
  • Minimum of 1+ years of sales leadership experience in outbound sales
  • Proficiency with Salesforce CRM
  • Strong demonstrated ability to lead cold calling sales teams and meet quotas
  • Excellent coaching and mentoring capabilities
  • Ability to analyze data and improve team performance
  • Bachelor's degree or equivalent customer-facing experience with HS Diploma or GED
  • Comfortable working remotely in a fast-paced environment

Job Qualifications

  • Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
  • Are well-versed in selling digital products to SMBs and using Salesforce CRM
  • Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement
  • Strong coaching and mentoring skills with a commitment to developing others and fostering career growth
  • Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements
  • Excellent communication, organizational, and time management skills
  • Comfortable working in a fast-paced, remote-first environment
  • Have earned a Bachelor's degree or 3+ years of customer-facing experience and hold a HS Diploma or GED

Job Duties

  • Lead, coach, and support a team of 10-15 Account Executives in a high-volume outbound cold calling environment
  • Drive daily outbound activity and ensure team members consistently meet or exceed KPIs
  • Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates
  • Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning
  • Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results
  • Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets
  • Ensure accurate and transparent communication of Yelp's products, pricing, and policies to prospective clients

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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