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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,200.00 - $92,600.00
Work Schedule
Standard Hours
Job Description
Hilton Daytona Beach Oceanfront Resort is a premier destination located in Daytona, FL, known for its stunning oceanfront views and exceptional guest services. As part of the globally recognized Hilton brand, this resort combines luxury accommodations, modern amenities, and a vibrant beachside ambiance to provide an unforgettable experience for both leisure and business travelers. The resort prides itself on a commitment to impeccable service and creating memorable moments for every guest, making it a standout choice for those seeking a dynamic and rewarding hospitality environment. Hilton Daytona Beach Oceanfront Resort caters to a diverse clientele, offering spacious rooms, versatile meeting... Show More
Job Requirements
- High school diploma or GED required
- 2 years of experience in the hospitality industry preferred
- Strong communication skills
- Ability to work well in a team environment
- Proficient in relevant software applications
- Excellent organizational skills
- Ability to manage multiple tasks and priorities
Job Qualifications
- High school diploma or GED required
- 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major is preferred
- 2 years of experience in the hospitality industry preferred
- Excellent communication skills, both written and verbal
- Strong interpersonal and problem-solving abilities
- Highly responsible, reliable, and organized
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Consistently offer professional, friendly, and engaging service
Job Duties
- Ensure prompt and courteous service is extended to both internal and external customers
- Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis
- Solicit group business through action plan preparation and execution
- Maintain accounts, contact, activity, and business details within the appropriate software applications
- Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered
- Prepare weekly, monthly, quarterly, and annual reports, as required
- Balance operational, administrative, and colleague needs
- Follow corporate as well as departmental policies and procedures
- Establish parameters, and quotes, and negotiate prices, confirmed by a written contract
- Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations
- Solicit, confirm, and coordinate special corporate and group sales
- Handle customer inquiries and lead requests for groups
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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