Sales Manager Hilton Daytona Beach

Palm Coast, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $43,200.00 - $92,600.00

Work Schedule

Standard Hours

Job Description

Hilton Daytona Beach Oceanfront Resort is a premier destination located in Daytona, FL, known for its stunning oceanfront views and exceptional guest services. As part of the globally recognized Hilton brand, this resort combines luxury accommodations, modern amenities, and a vibrant beachside ambiance to provide an unforgettable experience for both leisure and business travelers. The resort prides itself on a commitment to impeccable service and creating memorable moments for every guest, making it a standout choice for those seeking a dynamic and rewarding hospitality environment. Hilton Daytona Beach Oceanfront Resort caters to a diverse clientele, offering spacious rooms, versatile meeting spaces, fine dining options, and various recreational activities, all within a beautiful coastal setting.

The Sales Manager position at Hilton Daytona Beach Oceanfront Resort offers a unique opportunity to join a reputable hospitality organization dedicated to excellence. Reporting directly to the Resort Director of Sales, this role is ideal for a natural salesperson with a passion for creating extraordinary guest experiences and a talent for strong communication in a resort environment. The Sales Manager will play a pivotal role in driving the resort's sales strategies by achieving targets on a monthly, quarterly, and yearly basis, soliciting group business, and developing comprehensive action plans to enhance business opportunities. The position requires collaboration across departments, working closely with Catering and Front Office teams to ensure seamless contract fulfillment and client satisfaction.

The role demands excellent interpersonal and problem-solving skills, with a professional and courteous approach to customer interactions. Organizational abilities and attention to detail are critical, as the Sales Manager will maintain accounts and business details using relevant software applications, prepare detailed sales reports, and balance administrative duties while focusing on guest needs. Participation in tradeshows, conventions, and promotional events is essential for expanding the resort's market presence. This position not only contributes to the resort's revenue growth but also ensures the delivery of high-quality service aligned with Hilton's standards and policies. The Sales Manager is expected to offer engaging service consistently while handling inquiries and coordinating special corporate and group sales effectively. Overall, this role offers a dynamic and rewarding career path within a luxury resort setting with opportunities for professional growth and development.

Job Requirements

High school diploma or GED required
2 years of experience in the hospitality industry preferred
Strong communication skills
Ability to work well in a team environment
Proficient in relevant software applications
Excellent organizational skills
Ability to manage multiple tasks and priorities

Job Qualifications

High school diploma or GED required
2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major is preferred
2 years of experience in the hospitality industry preferred
Excellent communication skills, both written and verbal
Strong interpersonal and problem-solving abilities
Highly responsible, reliable, and organized
Ability to focus attention on guest needs, remaining calm and courteous at all times
Consistently offer professional, friendly, and engaging service

Job Duties

Ensure prompt and courteous service is extended to both internal and external customers
Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis
Solicit group business through action plan preparation and execution
Maintain accounts, contact, activity, and business details within the appropriate software applications
Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered
Prepare weekly, monthly, quarterly, and annual reports, as required
Balance operational, administrative, and colleague needs
Follow corporate as well as departmental policies and procedures
Establish parameters, and quotes, and negotiate prices, confirmed by a written contract
Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations
Solicit, confirm, and coordinate special corporate and group sales
Handle customer inquiries and lead requests for groups