Sales Manager - Austin NW Arboretum DoubleTree

The hiring company is a professional hospitality establishment specializing in hotel operations that prides itself on delivering exceptional guest experiences and maximizing revenue through strategic sales initiatives. This company is committed to cultivating a proactive sales environment that targets increasing occupancy rates and boosting profitability by maximizing room sales. The organization places a strong emphasis on teamwork, customer satisfaction, and maintaining high standards within a dynamic and often high-pressure environment. With a well-structured team led by experienced management, this company offers a vibrant workplace dedicated to growth and professional development in the hospitality sector.

The role of the Sales Manager is critical for driving the hotel’s revenue growth by implementing aggressive and well-planned sales strategies. This position requires a talented individual who excels in both outside and inside sales operations, devoting approximately 80% of their working time to active solicitation. The Sales Manager is instrumental in coordinating with hotel operations to ensure that sales goals are met or exceeded, while maintaining high levels of customer service and satisfaction. Responsibilities include conducting active sales calls, preparing targeted marketing plans alongside the Director of Sales, and following up on sales leads from proposal through to confirmation.

In addition to sales responsibilities, the Sales Manager plays a key role in managing all details related to group bookings and special client requirements to facilitate seamless service delivery. This involves coordinating with other hotel departments, such as catering and event management, to ensure client expectations are fully met. The ideal candidate will demonstrate exceptional business communication and presentation skills, combining a professional demeanor with persuasive sales techniques. Proficiency in Microsoft Office Suite and the ability to manage multiple tasks efficiently are essential, as well as the ability to handle varying work schedules including nights, weekends, and holidays when necessary.

This position also demands physical stamina to engage in activities such as sitting, standing, walking for extended periods, and performing light lifting. The Sales Manager must exhibit high work ethic, self-initiative, and the ability to foster strong internal and external relationships while protecting confidentiality at all times. The organization's culture encourages a guest-centered approach, where every interaction reflects courtesy, goodwill, and a positive attitude. A commitment to continuous improvement, participation in team meetings, and adherence to company guidelines ensures a productive and collaborative work environment.