Sales Manager

Concord Hospitality is a reputable hotel management company dedicated to delivering exceptional hospitality experiences across its properties. Renowned for its focus on quality, integrity, and community, Concord Hospitality prides itself on fostering a supportive and inclusive work environment where associates are empowered to grow both professionally and personally. This company operates with core values that emphasize profitability and fun, ensuring a positive and dynamic workplace culture. As a multi-faceted hospitality group, Concord Hospitality manages various hotels, offering quality accommodations and customer service that consistently meet the high standards expected in the industry.

The Sales Manager role at Concord Hospitality is a critical position responsible for driving revenue growth and maintaining strong relationships with clients and internal teams. This full-time role requires a proactive and organized individual who excels in customer service and is capable of managing multiple aspects of event planning and group sales. The Sales Manager is tasked with maintaining existing client accounts while actively developing new business opportunities to maximize hotel revenues.

In this role, the Sales Manager will manage every stage of the event lifecycle, from pre-event planning to post-event execution. This includes overseeing room blocks, meeting spaces, special concessions, group history, contract clauses, and billing details. Attention to detail and excellent communication skills are essential to effectively coordinate with internal departments and external clients. The Sales Manager will also be required to attend customer functions, providing personalized service and building long-term relationships.

An important aspect of the job is to accurately forecast group rooms and food and beverage revenues, applying strategic insights to optimize the release of space and maximize profitability. To succeed, the Sales Manager must gain comprehensive knowledge of the hotel’s food and beverage offerings, function spaces, and audiovisual capabilities, ensuring each event’s success through meticulous organization and consulting.

Candidates for this position should have experience in hotel sales or a related hospitality field, bringing knowledge of sales strategies, the use of digital sales systems, and proficiency in conducting sales calls and hotel tours. The Sales Manager will engage actively in internal meetings, training sessions, and planning activities to stay aligned with the company’s marketing plans and revenue goals. Being self-motivated, with excellent time management and organizational skills, is fundamental to thriving in this role.

Concord Hospitality offers a competitive salary range for this position, between $52,655.64 and $65,819.55 per year, along with a comprehensive benefits package. Benefits include medical, dental, and vision plans, life insurance, short-term and long-term disability coverage, and 401K options. Additionally, full-time associates enjoy tuition assistance, discounted room rates at Concord-managed hotels, and opportunities for ongoing training and career advancement.

This role not only demands professional expertise but also a collaborative spirit and entrepreneurial mindset. Concord Hospitality values teamwork and encourages employees to take ownership of their career development by advocating for growth opportunities and taking full advantage of the available training programs. With a commitment to diversity, inclusion, and work-life balance, Concord Hospitality provides a workplace that supports all associates in reaching their full potential. Working as a Sales Manager with Concord Hospitality means being part of a company that actively values its people, fosters innovation and dedication, and has a strong sense of community encapsulated in their spirited company cheer, "We Are Concord!"