Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Career growth opportunities
inclusive work environment

Job Description

Hilton Grand Vacations is a leading company in the vacation ownership industry, known for its commitment to innovation, quality, and continuous growth. The company prides itself on delivering exceptional vacation experiences to guests, while fostering a dynamic and supportive work environment for its team members. With a focus on career advancement and employee development, Hilton Grand Vacations offers opportunities for individuals passionate about the hospitality and travel sectors to build rewarding careers. The company operates within a vibrant retail setting, specifically partnering with well-known brands such as Bass Pro Shops and Cabela's, to bring exciting vacation packages directly to customers.

The role of Vacation Sales Manager within Hilton Grand Vacations is a pivotal leadership position that operates within the Retail Marketing team. This role involves managing and leading a high-performing group of Sales Representatives, usually consisting of three to four team members, to effectively engage with customers and sell vacation getaway packages. The environment is lively and dynamic, providing a stimulating atmosphere for team members who thrive on collaboration and the excitement of a fast-paced sales setting.

Vacation Sales Managers are responsible for driving sales performance by developing and implementing strategic sales plans designed to meet and exceed ambitious targets. Their leadership not only focuses on achieving results but also on nurturing their team's growth by providing ongoing training and fostering a culture of continuous learning. A key component of the role is ensuring that all sales processes comply with company policies and industry standards, maintaining the integrity and reputation of Hilton Grand Vacations.

This position offers a compelling earning potential through an uncapped commission structure for sales representatives, which in turn benefits the manager’s compensation as well. Sales conversations are typically efficient, with the average team concluding a sale in under 10 minutes, enabling the team to maximize their customer interactions and meet the demand for memorable vacation experiences.

Ideal candidates for the Vacation Sales Manager position are self-motivated, goal-oriented individuals with strong communication and problem-solving skills. They must be comfortable working in a commission-based, performance-driven atmosphere and be adept at motivating others to achieve high levels of success. Experience in hospitality, customer service, or sales, particularly within a commission structure, is highly preferred, along with proficiency in Microsoft Office applications. Additionally, candidates should be flexible with their work schedules, including availability for evenings, weekends, and holidays. Hilton Grand Vacations fosters an inclusive, collaborative, and energized workplace environment, making it an excellent choice for professionals seeking growth and rewarding career opportunities in the vacation sales sector.

Job Requirements

  • Minimum of one year experience in hospitality or customer service
  • previous sales experience preferred
  • availability to work evenings, weekends, and holidays
  • proficiency in Microsoft Office applications
  • strong communication skills
  • ability to lead and motivate a team
  • proven problem-solving abilities
  • ability to thrive in a fast-paced, commission-based environment

Job Qualifications

  • Passion for interacting with guests and strong desire for career advancement
  • previous sales experience preferred
  • minimum of one year of experience in hospitality and/or customer service, particularly commission-based roles
  • effective communication and teamwork skills
  • self-motivated with a driven spirit
  • proven track record in fast-paced, goal-oriented environments
  • strong problem-solving and negotiation skills
  • availability to work evenings, weekends, and holidays
  • proficiency in Microsoft Office applications

Job Duties

  • Lead and empower a team
  • drive vacation package sales through engaging customer interactions
  • develop and implement strategic sales plans for ambitious goals and analyze sales performance for improvements
  • provide ongoing training and nurture a culture of continuous learning
  • ensure compliance with company policies and sales procedures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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