Sales Manager

The Global Ambassador is a premier, internationally inspired hotel situated at the vibrant crossroads of Phoenix, Scottsdale, and Paradise Valley. Developed by renowned hospitality innovator Sam Fox, The Global Ambassador is part of the esteemed Author & Edit collection, a portfolio celebrated for creating high-end, immersive hospitality experiences. This 141-room luxury hotel melds sophisticated design, world-class dining, and wellness amenities into a singular, beautifully curated destination tailored to both discerning travelers and locals seeking elevated experiences. The hotel has earned notable recognition, including a MICHELIN Key in 2024 and 2025, a place on Esquire's Best New Hotels in the World list, and a feature on Condé Nast Traveler’s Hot List—testaments to its exceptional quality and distinctive appeal. Its guest offerings include six unique dining venues, an exclusive members club, and a bespoke fitness and wellness center, complete with a luxurious spa. The Global Ambassador represents hospitality refined for a global mindset, reflecting a cosmopolitan spirit deeply rooted in its southwestern surroundings. The hotel fosters a dynamic, fast-paced working environment where passion for hospitality, teamwork, and excellence thrive. It offers competitive compensation and comprehensive benefits for team members working 25 or more hours per week, including medical, dental, and vision coverage, with paid time off eligibility for those working 32 or more hours weekly. This commitment to employee well-being and professional growth makes The Global Ambassador an attractive destination for hospitality professionals seeking to contribute to a distinctive and award-winning boutique hotel experience.

The role of Group Sales Support at The Global Ambassador is designed to be the backbone of the sales team’s success. This position involves providing critical administrative and operational support to Group Sales Managers focused on group bookings and client interactions. Responsibilities include coordinating and assisting with site tours and property visits for prospective group clients, preparing entertainment group riders and operational documents, and assisting with reservation updates and rooming list adjustments. The Group Sales Support specialist also manages communications for corporate accounts and entertainment groups on property, monitors client emails and calls when Sales Managers are unavailable, and acts as the primary point of contact for new sales inquiries. Additionally, this role supports coordination of leisure and consortia sales, including managing amenity requests, executing last-minute VIP guest accommodations, and maintaining consortia welcome letters and guest collateral. The role supports travel advisor engagement by building and maintaining a database of travel agencies and advisors, assisting with email campaigns and marketing materials, and ensuring partner platforms remain current with rotating offers and promotions. The Group Sales Support specialist aids in sales operations by soliciting and managing small group business opportunities, assisting with monthly production reports, and supporting data organization and reporting. Administrative responsibilities also include preparing correspondence, reports, and presentations, maintaining departmental files and calendars, and facilitating interdepartmental communication. This multifaceted role requires exceptional organizational and multitasking skills, attention to detail, proficiency in Microsoft Office, and experience with hospitality systems such as TripleSeat, Cvent, or Opera. The ideal candidate thrives in a fast-paced luxury hospitality environment and has prior experience in hotel and resort sales, reservations, or luxury travel sales. Familiarity with luxury travel advisor networks, consortia programs, and group market sourcing is highly beneficial. Join The Global Ambassador team and become part of an innovative hospitality experience focused on delivering memorable moments and growing together in a supportive, excellence-driven culture.