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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,900.00 - $94,200.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
team events
Job Description
Surety Hotel is a distinguished hospitality establishment located in the historic Hippee Building in downtown Des Moines. This beautifully restored 1913 Beaux-Arts landmark is now a proud member of Marriott's Autograph Collection, blending independent character with world-class hospitality. With 137 guest rooms and suites, vibrant gathering spaces, and onsite dining at Mulberry Street Tavern, Surety Hotel serves not only as a premier destination for travelers but also as a point of pride for the Des Moines community. Inspired by the meaning of a surety bond, the hotel promises unmatched service, incredible design, and a superior level of hospitality deeply rooted... Show More
Job Requirements
- Minimum four years’ experience in sales
- bachelor’s degree preferred but not required with proven experience
- proficiency in computer systems including sales, GDS and PMS systems
- knowledge of Marriott CI/TY, Knowland, and CVENT Group preferred
- adaptable interpersonal communication skills
- professional English language proficiency in reading, writing and speaking
Job Qualifications
- Minimum four years of experience in sales
- proven competence in corporate and group sales
- thorough knowledge of hotel/travel industry and events management
- strong networking and client relationship skills
- proficient in sales systems and CRM platforms such as Marriott CI/TY, Knowland, and CVENT Group
- excellent communication and interpersonal skills
- ability to adapt and engage diverse audiences
- analytical skills to evaluate market and competitor data
- demonstrated ability to work collaboratively and respectfully within a team
- passion for delivering sales results and challenging the status quo
Job Duties
- Develop corporate, association, and entertainment market segments to achieve revenue goals
- implement sales action plans and maintain interdepartmental communications
- generate new business through proactive sales calls and client engagement
- manage and optimize existing accounts and monitor production
- engage with entertainment, travel agent, and corporate communities to increase visibility
- analyze market intelligence and adjust sales strategies accordingly
- coordinate ongoing travel industry research to develop marketing strategies
- host clients for site inspections, events, and networking opportunities
- adhere to Aparium sales policies and maximize occupancy and ADR
- participate in community and professional associations for sales opportunities
- provide excellent customer sales service and upsell confirmed bookings
- manage account details and coordinate with departments for servicing bookings
- uphold company’s Art + Science ideologies in hospitality and leadership
- model company’s People, Place, and Character principles
- lead proactive sales efforts through data mining and prospecting
- entertain and tour clients to foster relationships
- oversee daily sales efforts including contracting and monitoring bookings
- ensure accurate data entry and activity tracking in Marriott's CRM
- collaborate with leadership on group rate and revenue strategy
- review competitors’ accounts and pricing to optimize market share
- demonstrate determination and complete tasks as assigned by Director of Sales
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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