Sales Manager

Stoney Creek Hotel & Conference Center is a reputable establishment known for combining comfort with professional conference facilities to accommodate both leisure and business travelers. As a recognized player in the hospitality industry, it focuses on delivering excellent guest experiences and fostering a dynamic work environment. This hotel and conference center provide a blend of cozy accommodations, modern amenities, and versatile meeting spaces, which make it an ideal choice for guests seeking quality service and convenience. By maintaining high hospitality standards, the hotel consistently receives positive feedback for its attentive staff, well-kept property, and commitment to customer satisfaction.

The Sales Manager role at Stoney Creek Hotel & Conference Center is a vital leadership position responsible for driving sales strategies that optimize occupancy rates and average daily revenues (ADR), ensuring that the hotel not only meets but exceeds its revenue and profit goals. This role involves heading proactive sales initiatives and managing client relationships effectively while adhering to the hotel’s distinguished service standards. The position requires adaptability to fast-paced, ever-changing conditions where decision-making skills and problem-solving abilities are constantly tested. Handling situational and interpersonal challenges requires an analytical mindset, creativity, and teamwork, with an emphasis on assertive communication and decisive action. The Sales Manager reports directly to the General Manager and Regional Director of Sales and plays a crucial role in contributing to the hotel’s overall success by maximizing profitability and enhancing client satisfaction. This exempt position demands a resilient leader capable of delegating responsibilities efficiently, maintaining focus on strategic goals, and persisting through pressure and evolving priorities to drive positive results for the hotel.