Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $65,000.00
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Work Schedule

Flexible
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Benefits

room discounts
Discounts at restaurants
Free parking
Movie theater coupons
Paid Time Off
flexible scheduling
Early wage access
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
401k with employer match

Job Description

Marcus Hotels & Resorts is a prominent division of The Marcus Corporation, boasting a rich 60-year history characterized by operational excellence and exceptional service standards. As a hospitality leader, Marcus Hotels & Resorts manages a distinguished portfolio of 16 unique hotels and resorts across the United States. Each property is known for its distinctive character and style, embodying a commitment to creating extraordinary experiences for both guests and associates. The company lives by the mantra "People Pleasing People," ensuring that every interaction and service delivery exceeds expectations and fosters genuine guest satisfaction. Marcus Hotels & Resorts is dedicated to expanding its U.S.-based portfolio by continuously focusing on growth, innovation, and superior hospitality service. Their commitment to inclusivity is reflected in their status as an Equal Opportunity Employer, promoting a respectful and diverse workplace.

One of the standout properties under Marcus Hotels & Resorts is the AC Hotel by Marriott Chicago Downtown. Nestled near the iconic Magnificent Mile, this 224-room hotel is a pioneer of modern, sleek hospitality in the U.S. market. The AC Hotel Chicago embodies a stylish and fast-paced environment that blends creativity, collaboration, and genuine hospitality. It caters especially to travelers embracing an "on-the-go" lifestyle, offering them both style and substance with seamless service. This dynamic environment emphasizes a culture where innovation, excellence, and guest experience leadership work hand in hand to redefine hospitality in a competitive market.

The AC Hotel by Marriott Chicago Downtown is currently seeking a Sales Manager driven by a passion for hospitality and eager to advance their career with one of the industry's most iconic brands. This role is instrumental in maximizing revenue through guest room and event space sales within assigned markets. The Sales Manager focuses on achieving or exceeding financial and sales goals by utilizing proven strategies in Group and Business Transient sales. The position involves proactive outreach, client relationship management, and thorough coordination from initial sales prospects through to event execution.

A successful candidate will join a team that embodies the city's rhythm, fostering an environment where creativity meets practicality to deliver memorable guest experiences. This Sales Manager role entails developing market accounts, conducting hotel site inspections, and maintaining strong client engagement through various communication methods such as phone calls, personal visits, and emails. Reception and proposal processes demand professional execution with timely, accurate, and profitable contract management and presentations. Working closely with the Catering/Event Services team ensures seamless delivery of events, fostering ongoing growth and client satisfaction.

The position offers a competitive salary ranging from $55,000 to $65,000, with additional benefits including medical, dental, and vision insurance, paid time off, flexible scheduling, and other employee perks. Employees benefit from discounts on room stays, dining, and recreational activities across Marcus Hotels & Resorts and Marriott properties worldwide. The role also features opportunities for career growth and mobility within the expanding portfolio of upscale properties. The AC Hotel Chicago provides an environment where ambition meets opportunity, encouraging continuous learning and market exploration to unlock new business avenues. For professionals passionate about hospitality sales, this is a prime opportunity to leverage skills in a vibrant, iconic setting while enjoying comprehensive support and benefits for personal and professional success.

Job Requirements

  • Ability to work on site during scheduled hours
  • Proven experience in group and business transient sales
  • Strong interpersonal and communication skills
  • High school diploma or equivalent required
  • Ability to manage multiple client accounts
  • Familiarity with sales forecasting and data analysis
  • Professional demeanor and presentation skills

Job Qualifications

  • Previous hotel sales experience with a strong understanding of group and/or business transient markets
  • Excellent written and verbal communication skills
  • Ability to assess client needs and negotiate pricing effectively
  • Solid mathematical skills for calculating room blocks, average rates, forecasts, and related sales data
  • Strong networking and marketing abilities
  • Confidence representing the property in community and industry
  • Ability to actively participate in monthly meetings and organizational events
  • Willingness to learn and understand assigned market(s) to uncover new business opportunities

Job Duties

  • Proactively prospect, solicit, and develop accounts through phone outreach, personal visits, outside sales calls, email, and other communication methods
  • Conduct hotel site inspections
  • host in-house and off-property client entertainment
  • maintain strong, consistent follow-up practices
  • Prepare and present proposals and contracts in a timely, accurate, profitable, and professional manner
  • Manage all account details through the group sales process, including effective turnover to the Catering/Event Services team
  • Participate in required meetings including preconvention, business review, and departmental meetings
  • Submit reports, proposals, contracts, and client correspondence within established deadlines
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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