Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is dedicated to fueling the joy of creativity for its customers. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace for handmade goods. Michaels prides itself on being the best place for all things creative, offering a wide array of arts and crafts supplies, framing options, and creative services tailored to inspire and support creative... Show More
Job Requirements
- At least sixteen (16) years of age
- ability to remain standing for long periods
- ability to move throughout the store
- ability to perform regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using ladders or similar equipment
- legal authorization to work in the U.S.
- availability to work part-time hours including nights, weekends, and early mornings
Job Qualifications
- Retail and/or customer service experience preferred
- effective communication skills
- ability to work in a fast-paced retail environment
- positive attitude towards teamwork and customer engagement
- basic proficiency with sales and checkout processes
- flexibility to work varied shifts including nights, weekends, and early mornings
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with laws and requirements
- interact with others in an accepting and respectful manner
- remain positive and respectful even in difficult situations
- promote commitment to the organization's vision and values
- project a positive image and serve as a role model for other Team Members
- cross trained in Custom Framing selling and production
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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