Job Overview
Compensation
Hourly
Exact $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Professional Development
Job Description
This job opportunity is with a hospitality company specializing in event management and catering services. The establishment aims to provide an exceptional "Home Away From Home" experience, focusing heavily on customer satisfaction and efficient service delivery both for private and corporate events. This firm operates within a vibrant and active environment, making it an exciting place to develop a career in hospitality sales and catering coordination. It is structured to handle a variety of events through a detailed and well-organized sales and catering department, driven by a team that emphasizes professionalism and guest satisfaction.
The role of the Catering and Event Management, Convention Services and Catering Manager Assistant revolves around comprehensive office administration and event coordination to support the sales and event management teams. This full-time position requires a minimum of 1 year of experience in hospitality sales and a high school diploma or GED. The incumbent will be responsible for handling daily office tasks including managing phone inquiries, distributing communications, filing, and restocking sales and catering materials. This professional will play a vital role in creating banquet event orders, processing client billing, managing contracts and correspondence, and producing various reports to assist management in making informed decisions.
This position involves direct interaction with clients and visitors, requiring clear communication skills, a friendly demeanor, and a positive attitude under pressure. The assistant will also conduct site tours as directed, maintain coordination with the front desk regarding ongoing groups or events, and assist the general manager with assigned tasks. Given the dynamic nature of the hospitality industry, the ability to multitask in a bustling office environment is essential.
The work environment is primarily office-based but includes access to the entire property, both interior and exterior, which supports varied responsibilities like site tours and event checks. The company values safety, security, and living the organization’s core values, demanding a mindful and respectful approach to guests and team members alike. This role does not supervise other staff but requires independent judgment within company policy guidelines.
Proficiency in MS Word, Excel, Outlook, and familiarity with room key PMS systems is preferred to ensure all sales information is accurately captured and maintained within the reserves sales system. Physically, the job involves frequent standing, sitting, walking, and stair climbing with some light lifting of up to 25 pounds. Those interested in growing their experience in hospitality sales and catering coordination will find this a rewarding and engaging position with potential for impact and professional growth.
The role of the Catering and Event Management, Convention Services and Catering Manager Assistant revolves around comprehensive office administration and event coordination to support the sales and event management teams. This full-time position requires a minimum of 1 year of experience in hospitality sales and a high school diploma or GED. The incumbent will be responsible for handling daily office tasks including managing phone inquiries, distributing communications, filing, and restocking sales and catering materials. This professional will play a vital role in creating banquet event orders, processing client billing, managing contracts and correspondence, and producing various reports to assist management in making informed decisions.
This position involves direct interaction with clients and visitors, requiring clear communication skills, a friendly demeanor, and a positive attitude under pressure. The assistant will also conduct site tours as directed, maintain coordination with the front desk regarding ongoing groups or events, and assist the general manager with assigned tasks. Given the dynamic nature of the hospitality industry, the ability to multitask in a bustling office environment is essential.
The work environment is primarily office-based but includes access to the entire property, both interior and exterior, which supports varied responsibilities like site tours and event checks. The company values safety, security, and living the organization’s core values, demanding a mindful and respectful approach to guests and team members alike. This role does not supervise other staff but requires independent judgment within company policy guidelines.
Proficiency in MS Word, Excel, Outlook, and familiarity with room key PMS systems is preferred to ensure all sales information is accurately captured and maintained within the reserves sales system. Physically, the job involves frequent standing, sitting, walking, and stair climbing with some light lifting of up to 25 pounds. Those interested in growing their experience in hospitality sales and catering coordination will find this a rewarding and engaging position with potential for impact and professional growth.
Job Requirements
- High school diploma or GED
- Minimum 1 year experience in hospitality sales
- Ability to effectively communicate in English
- Professional and friendly demeanor
- Ability to multi-task in a high-profile environment
- Ability to read, comprehend and write simple instructions and short correspondence
- Clear, concise written and verbal communication skills
- Working knowledge of MS Word, Excel and Outlook
- Room Key PMS preferred
- Frequent standing, sitting, walking and climbing stairs
- Ability to lift and carry up to 25 lbs
Job Qualifications
- High school diploma or GED
- Minimum of 1 year experience in hospitality sales
- Ability to effectively communicate in English with guests, visitors, management and fellow team members
- Professional and friendly demeanor with a positive attitude
- Ability to multi-task in a high-profile, high-traffic environment
- Clear, concise written and verbal communication skills
- Working knowledge of MS Word, Excel and Outlook
- Room Key PMS preferred
Job Duties
- Catering and Event Management, Convention Services and Catering Manager with day to day office needs
- Providing phone coverage and incoming Sales inquiries
- Distributing faxes and other communication to appropriate areas
- Creating files and miscellaneous filing of files, papers, checks, electronic communication, etc.
- Creating Sales/Catering menu kits and restocking supply area as appropriate
- Controlling office supplies when necessary
- Creating department information (Banquet Event Orders, Catering information, etc.)
- Coordinating maintenance of office equipment
- Perform client billing
- Creating contracts and correspondence
- Create and distribute report as assigned for review
- Deliver DKN's Home Away From Home experience
- Capturing all Sales information in the Reserve sales system
- Perform Site tours as directed by the Sales Manager or the GM
- Assist GM with task requested by GM
- Communicate with Front desk on any groups or events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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