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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
vision coverage
flexible spending accounts
Health savings account
Supplemental medical plans
short-term disability insurance
long-term disability insurance
basic life insurance
AD and D coverage
Optional life and AD and D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Employee assistance program
Tuition Reimbursement
401(k) retirement savings plan
vacation days
Paid holidays
Paid sick leave
Paid parental leave
Job Description
TK Elevator is a global leader in elevator and escalator manufacturing, installation, and service. Known for its long-standing tradition of quality, innovation, and customer care, TK Elevator provides solutions that ensure safe and efficient building movement for millions of people worldwide. With a commitment to continuous improvement and employee development, the company fosters a collaborative and inclusive work environment where safety is paramount and every employee's contribution is valued. Operating in numerous markets and locations, TK Elevator is dedicated to advancing elevator technology and service excellence to enhance customer satisfaction and urban mobility.
The position of Sales Coordinator - Service... Show More
The position of Sales Coordinator - Service... Show More
Job Requirements
- High school diploma or GED
- some related experience and/or training in basic business administration
- experience in elevator repair administrative work preferred
- knowledge of Oracle database
- ability to manage multiple administrative tasks
- strong organizational and communication skills
Job Qualifications
- High school diploma or GED
- one year certificate from college or technical school preferred
- knowledge of Oracle database
- some elevator repair administrative work preferred
- experience in basic business administration
Job Duties
- Review service contract booking packages
- complete customer number request forms
- verify service contract transmittal forms
- create branch service and mechanic files
- ensure accuracy of customer change forms
- forward customer forms to regional contract administrators
- complete service contract change requests
- update contact information and verify new EDS sheets
- run and format mass escalation reports in Excel
- process owner and unit changes
- print and mail special deck invoices and service contract invoices
- participate in monthly A/R conference calls
- pursue and follow up on A/R items
- prepare and submit credit memos
- assist with processing certificates of insurance
- maintain branch PCard
- support sales efforts as needed
- maintain board inventory and conduct annual inventory
- maintain safety SIR and upload documents
- handle AP tasks including coding invoices
- manage office supplies and forms
- oversee UPS shipping and statements
- maintain spreadsheet for cancellations and report to Branch Manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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