Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Standard Hours
Benefits
Competitive wages
Paid vacation
Paid sick time
Holiday pay
Health and Well-Being Benefits
401(k) with employer matching
Free onsite parking
Discounted bus passes
Complimentary Meals
discounted hotel stays
Career development programs
Tuition Reimbursement
Community Volunteer Opportunities
Job Description
Loews Vanderbilt Hotel at Vanderbilt Plaza is a distinguished hotel located in the heart of Nashville, Tennessee. Celebrated for blending Southern charm with a sophisticated hospitality experience, Loews Vanderbilt stands as a premier destination for travelers seeking both comfort and a rich cultural experience. The hotel is ideally situated minutes away from Nashville's most renowned attractions, allowing guests to effortlessly explore the vibrant city known for its deep musical roots, diverse culinary scene, and historic landmarks. From legendary music venues to eclectic neighborhoods, the hotel's location offers guests the perfect launchpad to immerse themselves in all that Nashville has to... Show More
Job Requirements
- High school diploma or equivalent
- Experience in sales coordination or related administrative role preferred
- Strong organizational skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite
- Ability to multitask and prioritize effectively
- Exceptional interpersonal skills
- Customer service experience
- Experience in hospitality or hotel environment is a plus
Job Qualifications
- High school diploma or equivalent
- Experience in sales coordination or related administrative role preferred
- Strong organizational skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite
- Ability to multitask and prioritize effectively
- Exceptional interpersonal skills
- Customer service experience
- Experience in hospitality or hotel environment is a plus
Job Duties
- Ability to juggle multiple tasks and projects with superb accuracy in a fast paced environment
- Strong administrative skills and attention to detail
- Exceptional customer service skills, over the phone and in person, with customers and internal departments
- Ability to manage different personalities, work styles and needs
- Write or review and distribute emails, correspondence memos, letters and customer specific communications as requested
- Assist in the preparation of regularly scheduled reports
- Assist with return phone calls. Qualify leads with additional details. Help clients with details on upcoming groups
- Coordinate reservations and amenities for Managers. Ensure room is ready and amenity delivered prior to arrival
- Assist with special project tasks, including mailings, sales blitz lists and other sales related activities
- Prepare contracts for Sales Managers
- merge, alter and distribute for a tentative booking
- Assemble proposals and regret correspondence for Sales Managers
- Create Post Convention Reports, merge corresponding thank you letters
- Conduct Site Visit Tours as needed for Sales clients
- Send first contact template response inquiries with basic hotel information
- Assist in managing execution of small one-day meetings or rooms only programs
- Work directly with Operations/Restaurant to help coordinate the handling of functions
- Communicate with Catering and Conference events to inform cut off dates, review pickup reports for straight-line availability
- Assist with event execution including walking meeting rooms to ensure set is accurate, greeting meeting planners in meeting rooms on event days, and communicating requests to appropriate department for execution
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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